Dheeraj Joshi Email and Phone Number

-Handling Sales & Operations in Nigeria for Apple iPhone.

Business Operations Head

Comprehensive portfolio of Cloud Services enables you to accelerate your adoption of cloud computing. We do so by simplifying planning, design, deployment and management of private, public and hybrid clouds.• Our portfolio of solutions and services includes:• Cloud Enablement• Cloud and System Integration• Private Cloud• Public Cloud• Managed Hosting• Managed Services.As Consultant- IDC & Cloud Computing• Responsible for creating, driving and closure of Solutions and Consulting opportunities in the IDC & Cloud Services Portfolio of Colocation, Managed Hosting, Managed Data Center Services, Cloud Computing, & Managed Service Provider.• Experience in selling complex technology solutions. E.g. Data Centre Management Solution and bundled hardware, Professional services and Technical services.• Create effective market penetration Sales strategies and nurture revenue opportunities through/with strategic Channel Partners.• Drive (design and execute) focused initiatives to maximize unit, revenue margin, product mix and overall product contribution to the business portfolio for the Company Services.

Vertical Head Channel Responsible for channel vertical for Enterprise business with a team of 5 ASMs and strategic Channel Partners in North India.• Product Portfolio: Managed Services in DC / Facility Space, Cloud Solutions, eCommerce Solutions in B2C space, IT Hardware & Software Solutions, Data Center Solutions, IT Infrastructure Projects & Solution Sales in Key verticals like IT/ITES, Telecom, Internet Access, MPLS VPN, Leased Circuits, Video Conferencing, IPLC, Data Centre, Network Integration, Pay per use TDM/ IP managed switch minutes, E1/PRI, Centrex. • Evolving market segmentation & penetration strategies to achieve targets & identifying key/institutional accounts and strategically secure profitable business.• Designing effective and cost-efficient implementation programs based on Analysis of Customer, Competition, Collaborator, Industry & Company.• Planning AOP for channel business.• Leading market development and account management for 150 Enterprise Accounts.• To sell Reliance's products in assigned Enterprise & BFSI customer segment.• Responsible for team annual booking target.• Tract of sales, Key Account Management ,Relationships management with enterprise customers• Participating in techno commercial negotiations with the customer and to ensure good customer relationship and satisfaction.• Responsible for timely payout of Channel Partners.

• Managing revenue of 174 Cr for the circle• Enhanced Tenancy Ratio from 1.57 to approx 1.8• Grown the Business in a Highly Competitive market by 5%• CSAT for Operations Excellenceo Awarded Best in India for Online CSAT Scores [Q1 - 2010-‘11]• Resolved bad debt of approx 40 Million through Systematic Resolution Processo Awarded Best Collection circle for Q2 in India

Managed 180 Key Accounts with more than 300 lines at Moradabad• Revenue enhancement - ARPU increment from Rs.610 to Rs.758• Key accounts Enlisting - Achieved AOP target of enlisting new account by 110% • Corporate Business Development - 210 key account with the ARPU of Rs.758o Coca cola, Sahara real state, BSLI, UTI bank, IDBI bank, India Bulls & Ananda• Government Business Development – o Uttaranchal Secretariat, Vidhansabha, Indian Medical Association, HIST, ONGC, Uttaranchal cables, Indian Army, LBS academy, Railways, Department of Forest, Ministry of Tourism, Joligrant Airport, DEAL and Indo Tibetan Border Police. • Expertise in Solutioning over Bulk SMS, VTS Solutions, Blackberry, Data Cards, Post Paid and Pre Paid on the same backbone.• Won the GOLDEN PEACOCK AWARD by WAVES Industries in year 2009-10 for BEST INNOVATIVE IDEA.

• Managed Sourcing to Service setup for Broadband Connectivity at 3 States, generating volumes appox - • Front ended with Customer on;o Marketing and promotion of Value Added Serviceso Customer care & training • Role enhanced to manage Central Delhi Achievement: Area responsibility increase from managing East UP Sales to a Zonal Sales (Punjab, Haryana and Jammu)

• Channel Creation & Development (>70% Success Rate, 400 DAE Franchisees were created in 26 days record time)• Entrusted for setting up and running WOTC (Wholesale Over The Counter) which includes sale of Handsets in Kanpur and Up Country • Managed entire backend operations (Accounts, Billing, Verification, Distribution, Activation & Inventory Management)• Promoted to Town Head in Q3 - 2004.• Managing all activities related to Sales including marketing, revenue realization, distribution, promotion of products, customer care, billing, training and expansion of the Channel Partners for the new product launched by the company

• Deployment of POS (Points of sales) as the company was launching services and product in Punjab market. (Introduced Magic Pre-Paid Cards in the territory)• Recruitment & Training of channel partner• Launching promotions schemes, Managing events, sponsorships

• Distributor Management - Managed sales of the biggest hub in Rajasthan, which includes 48 small towns and 3 main towns in my territory. • Market execution and Outlets activation• Launching Scheme and Discount Control • Planning for Annual budget and monthly reports for the hub. • Launched 200 ml Pack of all brands (Coke, Thumsup, Sprite, Limca, Fanta, and Maaza Tetra) in my territory. • Settling Claims of Channel Partner within given time of frame.