Dheeraj Kumar Email & Phone Number

Delhi, India

HO Delhi, India

• Catalogue Management:
• Lead and manage the catalogue team, overseeing product listing and backend operations on key e-commerce platforms.- Cross-Functional Collaboration:
• Collaborate with diverse teams, including Content, Marketing, KAMs, Product/Category Management, and Operations, for cohesive catalogue strategies.- Platform Expertise:
• Demonstrate expertise in optimizing product listings on major e-commerce platforms like Amazon, Flipkart, Blinkit, Shopify, and Jio Mart.
• Stay updated on marketplace policies and guidelines, ensuring strict adherence to platform-specific rules.- Amazon Transparency Program:
• Manage the Amazon Transparency Program to protect products, preventing unauthorized sales and ensuring brand integrity.- Price Tracking:

Gurugram, Haryana, India

• Strong Communication and Leadership:
• Demonstrate strong communication and leadership skills
• Foster a collaborative and productive environment within the catalog team
• Training and Knowledge Sharing:
• Develop and deliver training sessions for the catalog team
• Share knowledge and best practices to equip team members with effective catalog management skills

Sec 67 Gurugram

• Catalog Management:
• Create and manage the catalog, inventory, product status, and prices on the CityMall App
• Backend Operations and Escalation Handling:
• Handle backend operations efficiently
• Manage escalations to ensure prompt resolution
• Cross-Functional Collaboration:

Sec-5, Noida

• MIS Executive in Google Pay process and managed operations as points mentioned below. - Reporting and Analysis:
• Generated detailed reports and analytics to support strategic decision-making.
• Conducted thorough data analysis to identify trends, patterns, and areas for process improvement. - Process Automation:
• Introduced automation tools to optimize routine tasks, reducing manual effort and increasing operational efficiency.
• Automated report generation and distribution, improving overall workflow. - Dashboard Creation:
• Designed and developed interactive dashboards for key performance indicators (KPIs) visualization.

Sec-5, Noida

• Worked for Cloudtail India Process:-
• Manage vendor activities and maintain both new and existing vendor relationships.
• Identifying vendor-impacting issues, working out and implementing solutions and process improvements to increase vendor's satisfaction rate.
• Drive process improvements to enhance the operational efficiency of the site. Understanding and effectively utilizing resources provided by internal systems, departments, policies, and procedures.
• Planning, People management and also making sure the team is at the top of being customer-centric.
• Handling Back End operations, escalations, and Employee issues.

Noida, Uttar Pradesh, India

• SEO Expertise:
• Learned and executed on-page and off-page SEO strategies to enhance website visibility.
• Implemented SEO best practices, including keyword research, meta tag optimization, and content optimization. - Social Media Marketing (SMM):
• Gained hands-on experience in Social Media Marketing to promote brand awareness.
• Executed SMM campaigns on platforms like Facebook, Instagram, and Twitter to engage the target audience. - Website Ranking:
• Applied SEO techniques to improve website ranking on search engines.

Master Of Computer Applications - Mca, Information Technology (Software Engineering), A+

Bechlor Of Computer Application (Bca), Computer Science, A

Activities and Societies: 1st Winner in College Chess Competition