Diego Forero Email & Phone Number

Bogota, D.C., Capital District, Colombia

Leads strategic initiatives oriented to improve growth, customer experience and profitability, working with cross functional teams.Led the development of new products implemented in digital solutions that allow improvements in customer experience and transformation of the operational model, supported by strong analytic tools to monitor business results.

Bogotá D.C. Area, Colombia

Managed the design and monitoring of KPIs to monitor growth and profitability for products, developing analytic tools in Power BI and SQL, and creating a centralized portal that identifies trends and opportunities.

Bogotá D.C. Area, Colombia

Developed innovative solutions for Home Insurance, trough digital solutions, improved customer experience and robust product monitoring and analytics

Data Analytics track1st Assignment: SOAT Business Strategy. Bogotá, Colombia2nd Assignment: Commercial Insurance, Model Intelligence. Boston, USA3rd Assignment: US Personal Lines, Claims, Strategic Programs. Boston, USA4th Assignment: Product Management- Pyme. Bogotá, Colombia

Zürich Area, Switzerland

Designed a business plan to attract new clients analysing individual and institutional investors in the energy sector. The analysis identified opportunities to increase the client´s book in U$ 60 mill. within three years.Developed a systematic analysis to rebalance 14 client portfolios. The recommendations were adopted by clients following a series of.

• Led the design and implementation of commercial projects related energy procurement, market intelligence and business improvement.
• Redesignded energy purchasing strategies for contracts valued at US$800M per annum, reversing a negative margin of US$ -1.75M to a positive position of US$2.9M between 2011 and 2012.
• Planned and implemented the definition of a new methodology to forecast the budget of energy purchase Division, valuated in US$1.1B per annum.
• Coordinated the… Show more Led the design and implementation of commercial projects related energy procurement, market intelligence and business improvement.
• Coordinated the analysis of market data supporting the definition of strategies after regulatory changes oriented to increase market liberalisation.
• Led the middle office activities, analysing credit risk in electricity market and managing account receivables equivalent to US$8M per annum. Show less

• Managed the functional team of 8 analysts leading the design and development of more than 25 innovation projects in the core business units of the company.
• Managed agenda with regulators and clients to identify the product requirements and negotiated development times and budgets with IT Division. Defined a new process that involved final users during the design phase of.
• Led a set of simultaneous projects that adapted the company to the international standards… Show more Managed the functional team of 8 analysts leading the design and development of more than 25 innovation projects in.
• Led a set of simultaneous projects that adapted the company to the international standards, developing an integrated product´s platform that included online operations, interaction with other exchanges and optimised.

• Designed and reviewed adjustments and improvements for innovation projects in back office, currencies and stock platforms.
• Organised meetings with clients from trading companies to identify requirements in the products and verify satisfaction of the product delivered.

Master Of Business Administration (Mba)

Activities and Societies: President of Energy and Industry Club Energy Industry Scholarship International Consulting Project: AstraZeneca.

Master Of Science (Msc), Industrial Engineering, 2:1

Bachelor Of Science (Bsc), Business Administration And Management, General, First Class Honours

Summa Cum Laude Degree, position 1/52 Founder of Research Group "Energy Strategy"