Dileep Sunkara Email & Phone Number

New York, Ny, Us

Responsible for strategic planning and management of Infor Expense Management (XM) product global consulting practice for activities like improving the profitability and customer satisfaction. Manages, inspires and mentors cross-functional onshore and offshore resources, driving them towards delivering high-quality deployments. Provides business development support, supports the Go-to-Market (GTM) initiatives, collaborates extensively with internal cross-functional teams towards the development of market demanding solutions and features.• Promoted through various roles as a result of demonstrated ability to deliver high-impact outcomes.• Manages global services team (spread across various countries) delivering solutions to customers and partners. This team is also responsible for solution conceptualization, developing required customizations and integrations, implementation of complex features, and migrating customer’s deployments (and to Cloud). • Bring an understanding of the competitive landscape, opportunities and potential solutions with business impact, along with the voice of the customer to the product line. • Lead new solution offerings development, if required identifying partners, evaluating those, writing process blueprints and walkthroughs & collaborate with developers and architects for solution development.• Actively seek avenues for additional revenue generation opportunities. Providing support during RFI, RFQ, and RFP stages. Involved in various deals worth over a million dollars. Assists regarding quotes, estimates, and proposals. • Contribute to GTM activities with sales, partners, product management and marketing teams through webinars, user groups/forums & conferences, presenting sessions, white papers, demos application new features and concepts.

New York, Ny, Us

Managed Infor XM technical services team which is responsible for conceptualizing required solutions based on customer requirements, implementation of complex features in the base product, developing required customizations and integrations with financial and HR systems, and migrating customers deployments (to newer releases or to Cloud). • Collaborated extensively with cross-functional teams towards the development of market demanding solutions and features.• Spearheaded development of standard interfaces with various Infor ERPs, solution to handle Federal Sun Shine act, custom integrations with various systems like Non-Infor ERPs (like SAP, Oracle, Peoplesoft, Workday), accounting systems, reimbursement, imaging, travel booking systems (like Deem, Trondent, GetThere), and PCI Compliance systems.• Contributes to the development of innovative custom solutions, transformation tools, productivity enhancement solutions, and templates including their early deployments. Many of these custom solutions were folded into the base product. • Reduced the customization effort in a typical deployment by 80% by standardizing and porting those into the base product.

New York, Ny, Us

Served as a trusted adviser and key technical consultant to drive project and product management; collaborated with cross-functional teams to gather, define, and prioritize customer requirements. Handled engagements with SME firms to large fortune 500 multi-national firms across various industry verticals, to analyze and document requirements for configuration and customization of the Infor Expense application, design workflow (approval process) and solution conceptualization accommodating the requirements as much as possible with base product functionality. Some of these accounts were managed by me for many years, handling initial implementation and upgrades through later releases. o Analyzed existing implementations for upgrades and conducted health checks. Provided recommendations based on best practices in the T&E domain and Infor XM product, how to benefit from new features, reduce deployment complexity, move away from custom to base product features, and estimate the overall effort. o Handled various project management tasks like resource management, project planning, progress tracking, issue tracking, configuration management, and go-live planning and execution. o Acted as Subject Matter Expert for many of the features/functionalities (like workflow, credit cards, cash advances, and integrations) in Infor Expense application, provided support to other consulting resources, product developers and partners.

Responsible for deploying Extensity’s ERM application, a leading employee-based financial system (including expense reporting, invoice payments, and time capture), handled product customizations, workflow design & configuration; the system is built in Java/J2EE, Java Server Faces and JSP using WebLogic, Java WebStart, and Apache. • Analyzed customer requirements, mapped requirements into the application, designed & wrote detailed external & internal design specification documents for requirements that don’t fit in the base application, and developed those customizations.• Developed a wide range of customizations as generically as possible to support reusability, implemented and deployed those. • Configured, implemented and deployed custom solutions with 3rd party products like barcoding and imaging products. • Developed many T&E and Purchasing credit card feeds, reimbursements and related functionalities. • Designed databases performed normalizing, maintaining indexes, and troubleshooting functions. Created various custom reports.

Hercules, Ca, Us

Managed and supported Baan ERP (currently known as Infor LN ERP) System , analyzing required changes and made requested enhancements. Developed custom application to extract sales orders to process credit card charges, processing those with 3rd party system, and updating sales orders accordingly. Analyzed the need of a barcode-based inventory system. Managed the RFP process, evaluated vendors, recommended the finalist vendor, handled technical details during negotiations and initiated the implementation with the selected vendor.

As an ERP consultant provided consulting services related to BaaN and PeopleSoft ERP systems for clients of Inteliant. • Implemented manufacturing, sales and purchase modules of BaaN ERP system for DA Green Electronics.• Analyzed and documented their manufacturing processes to implement the PeopleSoft ERP for Royalty Carpets.

Nl

As a software engineer learned the ropes of enterprise software product development using Baan 4 GL. Drafted design specifications, developed code as per the design, review of design and code, making it through multiple levels of testing, and release cycles. • Contributed to the development of various modules in standard product releases such as Baan IVc, 5.0a, 5.0b, and 5.0c• Wrote complex features and algorithms in the Manufacturing and Quality Management modules.• Worked with cross-cultural teams, including working in The Netherlands for 3 months.

Mumbai, Maharashtra, In

Worked in the development of claims processing applications for State Farm Insurance.

Graduate / Master'S Degree, Computer Integrated Manufacturing

Undergrad / Bachelor'S Degree, Mechanical Engineering