I am a passionate, experienced and customer-obsessed leader in Professional Services and beyond, with a highly credible technical and operational background working with large team and complex customer programs. Broad spectrum experience in both small-to-medium start-ups and large thought leading, IT corporations. Genuine global experience with multi-year residencies in Europe, Australia-Pacific and Americas.At VMware I have held a couple of key roles:- Leader of a large, global group of highly skilled individuals driving standardisation, thought-leadership and best practice for down-stream professional services sales and delivery teams.- Created and operated specialist centralised delivery functions providing professional services offers to customers worldwide ranging from rapid product deploy and config to complex integration and automation software engineering.- Led EMEA-wide professional services delivery function delivering over $100m annually.