Domenic Padulo Email & Phone Number

London, England, Gb

London, England, Gb

Chicago, Illinois, Us

Generates and regularly updates Tableau dashboards to track food distribution and subsidy expenditures with internal reports pulled from Oracle Netsuite.Prepares and uploads Food Bank donation data into Oracle Netsuite.Resolves exceptions on data uploads.Verifies food donor information for upload into database.

Chicago, Il, Us

Performed onboarding for new hires in Microsoft Excel and Silk Road HRIS system.Maintained postings across numerous job boards for open data collection positions.Revised job posts to maximize search engine optimization.Performed a wide variety of data entry and processing tasks across multiple platforms.

Chicago, Il, Us

Ensured extraordinary customer journey by optimizing transactional technology and high-touch service.Performed data entry and processing of customer transaction records regarding ticket sales and class enrollments.Reduced barriers to sale through mastery of Salesforce-based ticketing and enrollment systems.Collected customer feedback from social media (Yelp, Trip Advisor, Google) and replied to their posts when necessary.Provided accurate and appropriate information in response to customer inquiriesMade reasonable procedure exceptions to accommodate unusual customer requestsDeveloped effective relationships between all departments through effective and clear communicationFacilitated information flow between customer service, box office management, theater operations, bar and kitchen operations, training center faculty and corporate management to guarantee department goals were met.Directed inbound calls in phone queues to improve call flow

Chicago, Il, Us

Permanent member of the featured comedy group "Moms Love Us", which regularly performed on Saturday and Sunday night shows.Designed posters for the group's performances.

Chicago, Il, Us

Filmed an hour-long "Intro To Comedic Songwriting" class session to be used for the online version of the course.

Chicago, Il, Us

Sold tickets to live performances in-person and over the phone.Shared information about the variety of shows with customers to help them make an informed decision about which performance they should attend.

New York, Us

Created and maintained merchandise displays.Placed orders to the distributor to keep popular items stocked and bring new merchandise into the department.Conducted research to find new titles to stock.Performed inventory checks and stock counts.Standardized department filing system to increase efficiencyOversaw and executed a complete overhaul of the department to accommodate the department’s incorporation of vinyl records and Funko Pop figurines.Operated and maintained the store's music playback system.

New York, Us

Supervised 1 – 4 additional cashiers depending on shift and staff availability.Counted down registers throughout the day and at closing.Resolved escalated customer disputes at point of sale.

New York, Us

Facilitated sales by helping customers find their desired merchandise.Restocked shelves and displays.Backed up cash registers.

Co-hosted and co-produced a weekly comedy show.Coordinated and Executed social media promotions for the show.Set up the audio/visual equipment required for the show.Curated the show’s music library.Implemented slotted.co to facilitate advance online sign-ups for comics who wished to perform during the open mic segment of the show, improving on the then-standard method of in-person sign-ups for similar shows. This greatly cut down on the time performers spent waiting around for the turn to perform and also drew in more comics.

Santa Monica, Ca, Us

Solved customer challenges to accessing the streaming platform as part of a phone and email-based support team.Resolved account disputes for customers.Helped customers remotely troubleshoot their devices.Provided customers with taste-based viewing recommendations when asked to.Handled an extremely high volume of phone calls and emails during the busy holiday season

Unloaded and set up video production equipment for a reality television show called “House vs House”.Disassembled and packed production equipment at the end of each filming day.Transported raw media from the cameras to the post-production offices at the end of each filming day.Redirected pedestrian/motor traffic around shooting locations when required.Drove fellow production assistants and other crew positions from parking location to filming location.

Sole production assistant for a weekly comedy show. Duties included transporting and setting up sound equipment, and running music during the show.

Research, took calls

Layout editor for Arts & Leisure section of college newspaper.

Certificate, Data Science & Visualization

Master'S Degree, Television-Radio-Film

Bachelor Of Arts (B.A.), Film & New Media Studies