Director, It Services Marketing / Dir, Product Management / Dir, Services Development
Exton, Pa, Us
Directed all aspects of strategic marketing, corporate planning, of the IT services business unit, responsible for P&L and go-to market strategy and execution. Ideated, developed, and launched new businesses and business practice areas, 3D Print and physical security, based on direct customer engagement and understanding.• Achieved 46% growth within the ITS business unit from FY11 to FY13. • Contributed to driving initial sales efforts by interacting with 100+ customers and developing sales approach/tools. • Spearheaded creation of North Star strategy documents for ITS, PS and MS.• Played an integral key role in strategic corporate planning and M&A initiatives. • Sold initial pilot customers with upsell potential of $3M in line with revenue projections. • Relaunched ITS to 33 marketplaces and 85 locations, followed by a similar VoIP campaign.• Developed and aligned enterprise services portfolio, go-to-market strategy, channels and programs. • Introduced services capability enhancement program supporting more effective planning, development, and rollout. • Steered end-to-end product management, including managing roadmap, launching, and enhancing services.