Agency Marketing / Settlement Officer 2011 – present.Marketing all prospective clients, maintaining a relationship with existing clients. Meeting stringent marketing goals on quarterly basis. Attending quarterly board meetings and performing settlement ceremonies. Working with potential customers and current customers to review new products and/or increase volume. Agency Manager 2005-2011Manage and maintain all agency production operations including search settlement and construction escrow operations, to supervise personnel and to support business development strategies  Managing eight employees, overseeing hiring, training, and yearly evaluations.  Marketing services to local real estate agencies, banks, and mortgage lenders and attorneys. Setting sales meetings to increase our base of customers, and offering excellent ongoing support to current customers Maintaining consistent time frames of five-day turnaround for completion of title work.  Coordinate closings with appropriate parties, preparing and review documents for closing.  Organize office work to provide excellent service and quality of product to meet company standards. Respond to deadlines in a timely manner. Attend closings on request for lenders and realtors