Senior Director Of Operations And Firm Administration
Rsm Us Llp (Formerly Tate & Tryon And T3 Information Systems)
Managed the firm's day-to-day ten person operations team including Finance, HR, IT, Facilities and Marketing departments, implementing new processes and technologies to improve efficiencies and collaboration within the organization through a lean transformation design process. Led the monthly close process for Consulting, Software, Maintenance and SAS revenue on existing contracts to ensure compliance with current Revenue Recognition and vendor-specific objective evidence rules in line with GAAP principles. Responsible for cost analysis, cash management and developing complex compensation modeling. Participated in formulating and administering company policies and developing long range goals and objectives. Directed consolidated and statutory financial audits. Performed company, industry, market and competitor research and due diligence for potential transactions.• Created budgets and monthly executive reporting package identifying key drivers and metrics of performance against budget, forecasts and prior years and developed recommendations for improved financial performance.• Grew gross revenues 64%, Net Income 56% and total full-time employees 59% while keeping general and administrative expense (G&A) costs flat during the five years reducing G&A expense as a percentage of gross revenue from 12% to 7%.• Developed rolling continuous forecasting allowing for corrective actions immediately to ensure groups meet their targets.• Reduced and reconfigured company’s spacing requirements by one half of a floor saving the firm over $250K per year without reducing hoteling space.• Implemented Human Resource Information system simplifying onboarding processes and allowing a central repository for all personnel information to simply proposals, performance appraisals and other workflows.• Earned two annual Customer Service awards during tenure.