Drew Steblay
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Drew Steblay Email & Phone Number

Customer Success Manager - Product Marketing at ON24
Location: Seattle, Washington, United States 9 work roles 2 schools
1 work email found @on24.com LinkedIn matched
4 data sources Profile completeness 100%

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Work email d****@on24.com
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Current company
Role
Customer Success Manager - Product Marketing
Location
Seattle, Washington, United States

Who is Drew Steblay? Overview

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Quick answer

Drew Steblay is listed as Customer Success Manager - Product Marketing at ON24, based in Seattle, Washington, United States. AeroLeads shows a work email signal at on24.com and a matched LinkedIn profile for Drew Steblay.

Drew Steblay previously worked as Webcast Project Manager at Accenture Interactive and Account Coordinator at Amazon. Drew Steblay holds Ba, Political Science, International Relations from Pacific Lutheran University.

Company email context

Email format at ON24

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{first}.{last}@on24.com
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AeroLeads found 1 current-domain work email signal for Drew Steblay. Compare company email patterns before reaching out.

Profile bio

About Drew Steblay

Accomplished and experienced project manager with a technical twist! Over a decade of work in customer and account team support and executing process improvement operations and project lifecycles, including webcast and live event production. Extensive background managing high volumes of customer escalations and outreach while providing SME-level support. Proficient at working with project stakeholders across different teams to define clear short and long-term goals, monitoring progress of deliverables, and completing projects efficiently and on-time. Exceptional communication skills, well-organized, and highly effective working on multiple projects in a fast-paced, deadline-driven environment.

Listed skills include Leadership, Management, Editing, Data Analysis, and 28 others.

Current workplace

Drew Steblay's current company

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ON24
On24
Customer Success Manager - Product Marketing
AeroLeads page
9 roles

Drew Steblay work experience

A career timeline built from the work history available for this profile.

Customer Success Manager - Product Marketing

Current

San Francisco, CA, US

  • Webcasts/webinars (live and on-demand) and media content libraries for businesses in the new digital age.
  • Engagement hub and Target pages for live event and digital archive purposes
Jun 2020 - Present

Webcast Project Manager

Accenture Interactive
  • Lead producer of Microsoft Advertising Marketing organization customer-facing webcasts.
  • Webcast lifecycle project manager – create and complete 6-week workback cycles for all webcasts; maintain yearly webinar event calendar.
  • Live event set up and technical support for both in-person and remote presenters.
  • Leads weekly webcast production team stakeholder meetings and webcast test event and dry run calls with hosts and speakers.
  • Post-event reporting aggregation and display, via PPT, ON24 platform metrics, or PowerBI.
  • Lead on scheduling all webcast registration page builds and promotional email campaigns.
May 2017 - May 2020

Account Coordinator

Seattle, WA, US

  • Supported the Consumer Electronics Ad Service team in advertiser performance reporting and campaign analysis.
  • Managed daily and weekly campaign performance report scheduling and execution via Salesforce, Rodeo, MSFT Office.
  • Trained new vendor hires on reporting cadence and formatting.
  • Provided end-of-campaign final reporting and callouts for account managers.
Oct 2016 - Apr 2017

Operations Program Manager

Redmond, Washington, US

  • Product SME for all pilot features.
  • Lead feature status meetings with stakeholders from Engineering, Marketing, Support, Operations, and Sales, and weekly stand up call with US account teams from all segments and timezones.
  • Own POC duty for all Sales and Engineering teams regarding questions, issues, feedback, and escalations.
  • Manage team efforts to coordinate advertiser engagement and recruitment for new feature testing; track feature adoption.
  • Create and maintain Bing Ads Pilot SharePoint page, OneNote, Yammer page, and email alias.
  • Partner with global teams in EMEA and APAC to ensure product information and coverage are properly communicated.
Apr 2015 - Nov 2016

Deals Project Manager, Shoes

Seattle, WA, US

  • Managed Amazon Shoes Q4 Lightning Deals; audited, approved, and scheduled all live holiday deals.
  • Led CSLD weekly office hours, SME and POC for all CSLD issues and questions from account teams.
  • Proactively provided daily deal status and updates via ticketing system, according to ticket SLAs.
  • Queried and reported weekly and monthly sales performance metrics reporting via Data Warehouse.
  • Prioritized and mitigated account manager escalations and scheduling requests.
  • Managed holiday shared drive resources for account managers.KEY ACHIEVEMENTS
Sep 2014 - Jan 2015

Brand Project Manager

Seattle, WA, US

  • Managed Brand Registry application review process to determine onboarding status of premium customers into new seller program.
  • Led customer troubleshooting and escalation ticket mitigation efforts while working alongside Customer Support and Engineering.
  • Served as Sales/Marketing/Onboarding teams’ POC and program SME.
  • Performed data analysis to determine seller registration patterns and process inefficiencies.
  • Maintained weekly metrics on brand validator team audit accuracy and performance.
  • Led new agent training for newly created support teams in North Dakota, Costa Rica, and Slovakia.KEY ACHIEVEMENTS
Sep 2013 - Apr 2014

Project Manager

Seattle, WA, US

  • Developed and coordinated new quality control and process efficiency measures using customer-focused parameters.
  • Managed accuracy and breadth of company data, and provided strategies and solutions for improved team performance.
  • Partnered cross-functionally with Sales and IT teams to improve customer experience while staying within budget and team capabilities.
  • Led overseas teams in project priority setting; and tracked and reported vendor performance metrics on a weekly basis.KEY ACHIEVEMENTS
  • Designed and implemented new quality assurance measures to track and protect company data intergrity, included working with Engineering to create an automated report generator to steamline data gap and data error.
Jun 2010 - Sep 2013

Data Specialist, Editor

Seattle, WA, US

  • Led federal team in monitoring company’s largest government contract source
  • Supervised process workflows ensuring federal projects met publishing deadlines
  • Trained overseas vendors, providing orientation for new team members
  • Maintained 99% bid publishing record for designated contract sources
Mar 2009 - Jun 2010

Data Entry Specialist, Editor

Seattle, WA, US

  • Organized and researched projects to fulfill client requirements
  • Proofread and edited federal, state, and local-level contracts for content, grammar, and key data
  • Edited 300+ federal contracts daily, with over 97% accuracy
Apr 2008 - Mar 2009
Team & coworkers

Colleagues at ON24

Other employees you can reach at alliancebernstein.com. View company contacts →

2 education records

Drew Steblay education

Ba, Political Science, International Relations

Pacific Lutheran University

Business Marketing

Study Abroad, Reims Management School, Reims, France
FAQ

Frequently asked questions about Drew Steblay

Quick answers generated from the profile data available on this page.

What company does Drew Steblay work for?

Drew Steblay works for ON24.

What is Drew Steblay's role at ON24?

Drew Steblay is listed as Customer Success Manager - Product Marketing at ON24.

What is Drew Steblay's email address?

AeroLeads has found 1 work email signal at @on24.com for Drew Steblay at ON24.

Where is Drew Steblay based?

Drew Steblay is based in Seattle, Washington, United States while working with ON24.

What companies has Drew Steblay worked for?

Drew Steblay has worked for On24, Accenture Interactive, Amazon, Microsoft, and Onvia.

Who are Drew Steblay's colleagues at ON24?

Drew Steblay's colleagues at ON24 include Renae Gurtis, Pat Larkin, Venubabu Innamuri, Bryce Yates, and Anurag Abinashi.

How can I contact Drew Steblay?

You can use AeroLeads to view verified contact signals for Drew Steblay at ON24, including work email, phone, and LinkedIn data when available.

What schools did Drew Steblay attend?

Drew Steblay holds Ba, Political Science, International Relations from Pacific Lutheran University.

What skills is Drew Steblay known for?

Drew Steblay is listed with skills including Leadership, Management, Editing, Data Analysis, Microsoft Office, Research, Project Management, and Content Management.

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