Jessica Ellison Email & Phone Number

Charlotte, North Carolina, United States

South Carolina, United States

Charlotte, North Carolina, United States

• Scheduled and facilitated live instructor-led training and 1:1 targeted training for department-specific applications, systems, and processes via WebEx Meetings to new hires and associates wanting or needing refresher.
• Developed, refined, and maintained performance support solutions and training materials for department-specific applications and related processes based on needs analysis data, including live instructor-led scripts.
• Collated and analyzed training and related performance support metrics as part of monthly and yearly audits; presented results to stakeholders, including needs analysis results and suggestions for process improvement
• Collaborated with management, subject matter experts and other stakeholders to develop and/or refine training courses and resources for department-specific applications and processes as part of process improvement.
• Designed a learning plan using the ADDIE model for implementation of a new document management system and developed related training course materials
• Managed the training team SharePoint site, which included end-user support resources for applications proprietary to the department, such as online manuals, training schedules, training videos, etc.

York, South Carolina

• Conducted needs analysis through pre-assessments and class surveys to gather data to inform the development of instructional plan and strategies
• Created and curated instructional materials to support the instructional plan using educational technology tools, such as Articulate 360, Canva, and PowerPoint
• Designed and executed an accessibility plan that integrated technological supports throughout instruction for learners with disabilities
• Collaborated with fellow educators to analyze assessment data to inform department-level instructional goals and plan remediation and future instruction
• Incorporated educational technology, gamification, and project-based learning to encourage engagement, learning retention, and content mastery
• Developed and presented professional development for adult learners on a range of topics related to educational technology and curriculum theory

Remote

• Developed instructional modules for adult learners based on provided storyboards using Articulate 360 Storyline
• Curated and edited photos for instructional modules
• Edited and synced audio files
• Revised provided text for grammar and spelling, as needed
• Collaborated with peer editors and supervisors to revise modules to meet stakeholders’ requirements using Review 360

Varnville, South Carolina, United States

• Conducted needs analysis through pre-assessments and class surveys to gather data to inform the development of instructional plan and strategies
• Created and curated instructional materials to support the instructional plan
• Collaborated with fellow educators to analyze assessment data to inform department-level instructional goals and plan remediation and future instruction
• Developed and presented professional development for adult learners on a range of topics related to educational technology and curriculum theory
• Observed, evaluated, and coached fellow educators as a TAP mentor teacher

Doctor Of Education - Edd, Curriculum And Instruction-Educational Technology, 3.88

M.Ed., Divergent Learning, 4.0

Bachelor Of Arts (Ba), English W/An Emphasis In Journalism, 3.86