• Reduced information generation time by 98%, developing custom reporting processes and dashboards, utilizing Excel and data visualization tools to enhance efficiency, data storytelling, and actionable insights• Revolutionized onboarding processes through strategic automation, realizing a 79% reduction in administrative workload and smoother employee transitions while scaling for growth• Spearheaded the development and execution of comprehensive strategies to enhance solutions capabilities, optimizing HRIS and other People systems (Rippling, CultureAmp, Reflektive, Expensify, L&D, etc.) and collaborating with cross-functional teams, including Finance and external vendors• Took initiative to collaborate with the Insights Team and Data Engineer, learning SDLC, SQL and dbt, and establishing effective cross-functional partnerships• Developed 40+ standard operating procedures across HR operations, establishing a robust framework to drive efficiency, compliance and new initiatives, providing training, and managing change • Enhanced the effectiveness and security of the organization's tech stack, improved compliance, streamlined access management, supported scalability, and enhanced user experience• Conducted data analysis and benchmarking to drive HR policy, continuous improvement• Integrated new software and reporting for L&D and employee surveys, raising compliance from 40% to 100%• Orchestrated comprehensive management of payroll, benefits, and leave programs while ensuring seamless communication and implementation of regulatory changes. Achieved 100% payroll accuracy, and an 18% increase in employee benefits enrollment• Oversaw the Corporate Social Responsibility program, implementing initiatives to boost employee engagement, company values and community impact• Managed HR vendor relationships, ensuring high-quality, cost-effective services and solutions

• Delivered top-tier, people-centric solutions, resulting in tangible bottom-line improvements for clients across Europe and North America• Notable clients: ChemoWaveo Optimized medical software (SaaS) for clinical efficiency through real-world healthcare expertise o Ensured intuitive and accurate patient usage through beta testing and reporting • Nalani E Revere, LLCo Conducted a comprehensive risk assessment for a new short-term rental startup, identifying potential operational, legal, and financial risks and providing mitigation strategieso Performed SWOT analysis to evaluate market demand, competitive landscape, and growth potential in the local vacation rental marketo Developed a comprehensive business plan, defining target audience, value proposition, and operational processes

• Project Manager providing change management services and high-quality deliverables to executives on Supply Chain and Operations projects that delivered $118 million (8.8%) in annual non-payroll savings for clients and $34.7 million in annual revenue for The Resource Group• Consulted on numerous aspects of GPO/contract conversion, organizational and role realignment, vendor management and new process implementation for the integration of management functions at three newly acquired health systems. Ultimately delivered $50 million in annual savings for the health systems and generated $14 million in net new revenue for The Resource Group• Authored and implemented Consultant training material and a company-wide Negotiation Training curriculum• Simplified and standardized the consultant team’s reporting processes to refocus on value-generating work and utilize technology to conduct business more efficiently. This approach improved the team’s quality and customer service while simultaneously minimizing its time requirements by 45%• Managed content development for marketing case studies and sales initiatives while annual revenue doubled from $15 million to $30 million in just two years

• Developed a consulting division to provide rapid implementation services for acquired health systems and new external clients. Average non-labor expense reduction achievements for clients in the first year by industry were as follows: healthcare : 25%; higher education: 10%; medical manufacturing: 24%• Managed the analyst team’s work on a cross-organizational project in the data management and analytic work of a GPO conversion entailing 1,240 contracts and nearly $400 Million in annual spend. Provided change management expertise and communications between stakeholders to the effect of a successful integration • As Project Manager, developed the Analysts’ work plan, aligned resources, and ensured that all conversion projects were completed to a high standard with Information System updates, vendor management, and minimal disruption to hospital service levels• Designed and implemented monthly associate capacity reports utilized routinely by the leadership for Human Resources, billing, budgeting and project management

• Designed and conducted three internal pricing audits as well as a 1,400 item cross-reference file between off-contract and contracted inventory items. Over $300k in annual savings were identified and recovered• Facilitated a strong, cooperative organizational culture throughout data management and analytical assignments by liaising between functional and clinical departments to identify the source and solution to system-wide problems

• Co-responsible for validating the supply chain data conversion files to 97% accuracy for a $1.4 Billion, system-wide ERP conversion from MS4 to PeopleSoft at the Alpha and Beta sites for Ascension Health• Led communications between third party consultants, build & test teams, all functional areas, and local leadership during and after the ERP conversion. Achieved compliance with over 2,000 contracts post-go live and expedited the decision-making process and implementation of several hundred system enhancements• Consulted other hospitals on-site for 7 weeks and off-site for 63 weeks in preparation of their ERP implementation. Significantly reduced errors in all functional areas• Conducted product research, price analyses, contracting, implementation, and physician/buyer management to support the Chief Resource Officer with financial analysis, reporting, and statistics for strategic decision-making, which ultimately led to a $2.2M annual supply expense reduction

•Worked closely with department leadership for the marketing, construction, and strategic planning of a $21M imaging and spine center•Negotiated the lowest prices in the state for MRI, ultrasound and CT equipment•Tracked, interpreted and analyzed 2,800+ physicians’ annual referral patterns in order to develop a basis for their preferences and motivations. Determined which physicians primarily referred privately insured patients and/or high-yield procedures to for-profit competitors•Modeled the financial impact of increasing appointment volume and appropriately recommended staffing levels and business operations that would create ease of access for patients•Incorporated physician preferences, county demographics, and geographic area to identify a target market, then devised a core message and created materials for physician awareness campaigns•Presented analytic reports to physician liaisons, managers, directors, VPs and executives.•Wrote and designed the UNC healthcare providers’ September newsletter

•Designed 37 layouts with Adobe Photoshop, InDesign and Dreamweaver while meeting tight deadlines.•1st place sports copy, 2nd place sports design, 2008 Baptist Press Excellence in Journalism.•2nd place overall sports package, TIPA 2009.