General Manager
Seven Mile Cafe Llc
Multiple Locations
● Managed daily operations over a staff of 50+ employees at an extremely popular and growing breakfast café. Supervised operations to provide an upscale food & dining experience emphasizing quality control, cultivating excellent customer service standards, and building relationships with customers and the community to build brand loyalty. ● Innovated new training techniques and guides for new employees to help establish and maintain continuity standards between all locations as Seven Mile Café expanded. ● Launched the newest location in Keller, TX in 2017 and led the expansion that surpassed previous company sales records with $10,000 in sales in a single day. ● Responsible for extensive administrative duties, such as end-of-day accounting and cash handling, submitting transaction reports, approving payroll, creating employee scheduling, hiring/interviewing/training new employees. ● Extremely proficient multi-tasker and able to constantly shift from a leader, manager, support role, and face of the company with fluidity. Ability to execute effective, yet professional crisis-management as necessary.