Dylan Edwards Email & Phone Number

Kent, Oh, Us

Birmingham, Alabama, Us

Austin, Texas, Us

Returned to Retail Consulting working on Xstore POS software technical services duties for new and existing customer projects. Position Eliminated Aug. 2024

Austin, Texas, Us

During the pandemic moved to working in Oracle Cloud CBGU on Aconex EDMS product . Worked primarily on readiness for migration from AWS to OCI. As well as working on STIGS within the Aconex architecture for FEDRAMP compliance. This was all Agile DevOps style project work. Worked with and proficient in cloud automation tools: Jenkins, Groovy, Terraform, Ansible, and Puppet.

Austin, Texas, Us

Work on daily technical services needs in Oracle Retail Global Business Unit for existing Xstore customers and new customer projects. Including but not limited to developing automated staging processes including operating systems Linux or Windows, developing software updates, troubleshooting Xstore issues, resolving service requests, technical support for Xstore, Xcenter, Xadmin, Xenvironment, Oracle database, MSSQL Database, Customer Engagement, Cloud integration, Cloud Enrolment, IDCS

San Jose, California, Us

Lead Technical Services efforts and estimates for implementation of Oracle Retail XStore, XCenter, XAdmin, and XEnvironment. Work closely with my team to develop deployable, unattended, and personalized OS installations (Windows POSReady, XP, 7, 8 , 10), setup with retail and Oracle POS in mind. Diligently work on better ways to create scripted installs of the latest POS hardware into new implementations and existing. Provide support and manage internal QA lab equipment in Skillnet Solon office supporting over 10+ customers internally as well as remote lab support for our customers. Always working toward better process, communication, efficiency, and time management.

New York, New York, Us

Primary resource for implementation of Micros Xstore POS to replace current SAP Triversity. Responsible for initial business analysis, consulting on best practices, deployment engineering, and technical support. Created register image for mass deployment for 3500+ register rollout, developed customized OS (POSReady 7), created light touch configurable processes for rollout of new/existing store locations, documented all processes and procedures for internal IT staff, and trained retail technology department for continued maintenance of created processes and images.

Slough, Berkshire, Gb

Responsible for new/existing customer integration of new products including but not limited to:• Custom Windows NT 4.0, 2000, XP, and 7 images for deployment• Unattended installation of all peripheral drivers, and any 3rd party software packages.• Installation and configuration of Micros Xstore POS, Xenvironment, Xcenter, MiStore, and other integrated mobile solutions.• CISP/PCI Compliance configuration• Corporate training on new products• On and off site support for installs• Rollout/Deployment strategies• Assist with hardware selection / complete proof of concept on selected hardware • 60% domestic and international travel

Westboro, Ma, Us

Supporting Micros legacy Store21 POS responsible for troubleshooting existing problems, developing deployable software/hardware updates, maintenance/updates to existing staging images and/or processes, hardware prove outs, international and domestic travel for software pilots, corporate training, and support.

Westboro, Ma, Us

Generate sales of new products and software licenses to existing customer base. Cold calls into unsold retail market space including grocery and C-stores