More than 10 years of technology experience, including consulting, customer experience, entertainment, printing solutions, desktop support, system administration, field operations, remote support and mentoring.Systems engineer with 5 years of expertise in security at the administrative level for applications, networks, and systems in the public and private sectorsProvide solutions to complex problems in all environments (Onsite, Field, or Remote), in technical service, operations, and mechanical conceptsMaintain a strong customer focus to build a close relationship with end-users and vendors, understanding their needs and educating them on highly technical issues in an easily digestible formDemonstrated a track record of diligence and innovation in identifying and acting on opportunities for process improvement and change managementAdept, supportive, and dynamic team member while also comfortable working independently