Edward Cacho, Lpm, Pmp, Csp, Icp-Acc, Icp-Atf, Csm Email & Phone Number

Manakin, Va, Us

Washington, Dc, Us

Supported the creation of reliable services, self-service features, and time-saving tools for school districts to reduce human interventions and minimize customer-facing time. Managed associate and third party vendor (Globant) engineering teams to elevate program planning and execution.

Mclean, Va, Us

Ensured well-managed delivery for business-critical platforms across a portfolio of three programs of 34 Agile engineering teams. Mentored 19 Agilists (including 5 RTEs) for development and growth. Contributed to a culture of innovation, inclusion, enablement, and empowerment.

Mclean, Va, Us

Led product delivery for a Customer Management and Data Science portfolio of 26 engineering teams. Established governance, optimized delivery for efficiency and speed through Lean principles and best practices, hired talent, and guided Agilists as a coach, mentor, and people leader.

Mclean, Va, Us

Led Agile delivery and transformation through the adoption of Lean-Agile SAFe, Kanban, and Scrum principles and best practices across multiple Capital One organizations and job families fostering a culture of incremental delivery. Accountable for the planning, execution, and outcome of multiple high-impact projects simultaneously.

Us

Worked on an Agile project to deploy Point of Sale software to the retail sale associates, including tech support documentation. Short engagement duration due to company bankruptcy filing.

Richmond, Virginia, Us

Owned project management responsibilities for projects at Altria, Gateway 2000, and Capital One through Keane. Participated in the preparation of RFPs, SOWs, cost estimates, vendor scoring/selection, risk analysis, planning, and reporting. Managed multiple 3rd party vendors simultaneously.Projects Managed at Altria as a Consultant from 4/2004 to 10/2007- Telecommunications Network ($9MM) project to upgrade the telecom network infrastructure of six buildings. Included the installation of structured cabling, redundant fiber optics, switches, data closets upgrades, and VoIP phones for over 3,000 people.- CRT Fire & Security project to implement Honeywell security software (ProWatch, LobbyWorks, and DVM) required to secure the new Center for Research and Technology building. Included the installation and configuration of 14 security stations, access control panels, video streamers, 302 door access devices, 62 talk-a-phones, and 94 surveillance cameras.- Call Centers VoIP integration($1.5MM) project that delivered Interactive Voice Response (IVR) and Recording Software for three Call Centers generating over $75MM per day in revenue. Worked with the call center managers to define zero failure tolerance, project plan and requirements for replacing antiquated infrastructure, IVR software, voice recording system, and reports. - Cigarette Manufacturing Plant IT support team project manager for onsite and offshore software engineers responsible for over 30 manufacturing applications. Reduced support hours and spread SME knowledge across less experienced personnel. - Guest Wireless Access Portal, Network Printers’ Move, Leaf Data Mart Planning Phase, and Spend Analysis SAP Data Load.

Led distributed teams to deliver critical UI experience, which included the Modernization of the eSupport Content Management System, a Service Desk Kanisa Knowledge-Base Integration Project, and the Implementation of a Partner Rewards Program.

Accountable for the well-managed delivery of the following projects: PCARD Re-Architecture ($453K), PCARD Oracle Upgrade (6.5TB DB), Enterprise Data Model Consolidation (15+TB DWS), and SQL Server Project to centralize a farm of 80 servers.

Post-Bachelor Of Science, Management Information Systems

Bachelor Of Science, Applied Mathematics

Nco, Communications, 31K10 Honorable Discharge

High School

Post-Bachelor Of Science, Management Information System

Bachelor Of Science - Bs, Applied Mathematics

Non-Commissioned Officer, Honorable Discharge, Arc Achievement Medal, Mos 31Klo - Telecommunications

Education record