Eduardo Gutierrez Email & Phone Number

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

Scrum Master and People Leader of a 6-person team. Process improvements:- Convinced to organisation to move from having sprints ending on Fridays to the middle of the week. As a result, improved momentum and aligned them more with our weekly releases.- Improved the way the team forecasted work. Worked on improving reporting and transparency.- Mentored the team in the importance and function of Scrum rituals and fostered Agile values within the team.- Changed the culture within the team from command and control to self-organising based on trust and collaboration between all members. - Collaborated with BAs, QAs, and POs to improve the quality of release notes.Agile coaching – Championed Scrum as the most senior Scrum Master in the company:- Organised Lunch and Learns around topics such as building high performing teams, key Product Owner traits, and Scrum lessons learned while doing a 100KM hike.- Collaborated with newly onboarded teams in Kiev and Moldova helping them learn more about how to best work with Locomote and our implementation of Scrum. Worked hard to breach cultural, time zone, and domain knowledge differences to help them integrate into our operating rhythm. - Started and facilitated the Delivery Lead Chapter to improve information sharing and collaboration with other DLs. Also visited other Chapters such as QA and Business Analysis as an observer and to suggest improvements.- Led the first Scaled Retrospectives: groups of 30+ people would get together and retro for no more than 90 min, while still giving everyone a chance to speak up and share their opinions. - Participated in the company’s Hackaton as a floating Agile Coach to help teams organise and use Scrum to work on their pitches.

Melbourne, Australia

Joined the team as the first fully dedicated Delivery Lead in three months. During the course of over a year built up the team’s reputation as a mature scrum that could be counted on to deliver working software into production without incidents, and within agreed budgets and timelines:- Successfully completed three large and high-profile features for NAB Connect.- Led the team’s transition from a purely back-end Service Engine and Java-heavy development team to a full-stack team with working knowledge of AngularJS.- Maintained the lowest attrition level among six teams at NAB Connect. Only two people left the team during my time as DL, and both because of internal promotions.- Coached other team members in the importance and purpose of Scrum and later SAFe rituals: stand-ups, backlog grooming, sprint planning, retros, showcases, PI planning, Scrum of Scrums, etc.- Acted as people leader of the team, including helping facilitate the transitions of a Junior Developer into a Senior Developer role and of the BA into a PO.- Facilitated the NAB Connect wide Leadership Community of Practice.

Melbourne, Australia

Joined NAB as a System Analyst. Worked on analysing and helping prioritise technical debt. After 7 weeks was promoted into the role of Delivery Lead.

Melbourne, Australia

Joined MessageMedia as a Business Analyst working with the ‘Core Business Applications’ (CBA) team. After four months, stepped into the role of Iteration Manager, combining the roles of Scrum Master and BA at the same time.Led the team through a challenging time maintaining a Legacy Gateway as delivery of an awaited Next Gen replacement:- Managed priorities between urgent issues (bugs, support, etc.) and mid to long-term strategic goals.- Emphasised prioritising new features based on strong business cases that took into consideration a cost-benefit analysis and risk assessments.- Improved reporting and analysis using JIRA to track useful metrics such as Sprint Reports, Epic Burndowns, breakdowns of stories according to stakeholders, etc.- Championed Scrum practices and behaviours with the team. Facilitated daily standups, retros, sprint planning and grooming sessions.- Managed cross-skilling of the team and transitioning from Legacy (C++) into Next Gen (Java) by shifting developers between both platforms.

Guadalajara Area, Mexico

Level 3 support for the Manufacturing Floor System (MFS) application, an application developed by IBM for floor control. Contributed to initiatives to train other Systems Analyst in the use of IBM Rational ClearQuest to improve their UAT practices. As an additional task, volunteered to lead a Chinese language workshop. Worked with 60 students over a period of eight weeks covering the basics of the language as well as an introduction to Chinese culture.

Beijing, China

Providing Localization QA support for the Mexico and Argentina versions of the PayPal Website and Mobile App. Some of the main highlights of this role included:- Automation tester: In the capacity of subject matter expert of the Argentina and Mexico locales, was involved in implementing and then maintaining an automated regression test suite. - Feature lead: Studying and preparing test suites for new features that were to be introduced to the PayPal application. Set up and monitored test environments for use by other testers (covering up to 23 locales and 32 different languages at any given time).- Feature tester: Ran the test cases for all features that involved the Mexico and Argentina version of the PayPal website and mobile app for a particular release.Secondary Role - Trainer:- Writing training documents. - Training and mentoring new members of the team.

Beijing, China

Supporting test suites for Microsoft Communication Protocols by being responsible of all the documentation including: - Requirements analysis- Writing Test Cases and Test Reports- Reviewing documentation of Automated Code• Bug filingPrimary contribution outside of main role:Reviewing the grammar of marketing material produced by Longtop. Soon evolved into being involved in designing, writing and compiling marketing brochures and case studies.

Beijing City, China

First grade English Teacher. Taught basic English to around 120 students (divided into 4 groups) between the ages of 4 and 6 .

Guadalajara Area, Mexico

Development and maintenance of Web Pages for the Product and Services Catalog of the US version of HP’s Internet portal (http://www.hp.com). Worked in conjunction with a Web Marketing team based in the US to deliver real time marketing information providing value-add content regarding the launch of new products as well as related events and special offers. Specific activities included proof-reading web content, creating Web Pages to advertise new products, designing promotional images and banners, maintaining product information, configurations and pricing on the Web, ensuring accuracy, timeliness and a customer-friendly presentation on all Web Pages managed.