Director
Current
Jun 2024 - Present
AeroLeads people directory · profile
Edgardo Torres Email & Phone Number
Global Operations Visionary | End to End Strategist | Cross-Functional Leader | Global Compliance and Risk Management | Call Center and Operating Center Leadership | Global POS Management | Supply Chain and Logistics
at
Auriemma Roundtables
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✓ Verified August 2026
2 data sources
Profile completeness 71%
Current company
Role
Global Operations Visionary | End to End Strategist | Cross-Functional Leader | Global Compliance and Risk Management | Call Center and Operating Center Leadership | Global POS Management | Supply Chain and Logistics
Location
Denver Metropolitan Area, United States
Company size
Who is Edgardo Torres? Overview
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Quick answer
Edgardo Torres is listed as Global Operations Visionary | End to End Strategist | Cross-Functional Leader | Global Compliance and Risk Management | Call Center and Operating Center Leadership | Global POS Management | Supply Chain and Logistics at Auriemma Roundtables, a with 36 employees, based in Denver Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Edgardo Torres.
Edgardo Torres previously worked as Director at Auriemma Roundtables and HEAD (SVP) OF GLOBAL AGENT AND FIELD OPERATIONS at Western Union.
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Auriemma Roundtables
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Profile bio
About Edgardo Torres
Dynamic global operations leader delivering measurable success at Fortune 500 companies. Sets robust operational strategies and implements tactical plans. Infuses systemic process improvements stabilizing operational efficiency supported with metrics. Provides oversight, governance, and support for agent-facing initiatives in coordination with global business and regional operations leaders. Steers enterprise strategy and go-to-market innovations using Lean methodologies and cross-border partnerships. Led global point-of-sales system product, maintenance and global rollout improving user and agent experiences at over 600K locations in 200+ countries and territories. Expands global opportunities through unified vision, strategies, teamwork, and regulatory adherence. Protected global company by leading first line of defense strategies for Know Your Agent (KYA), Know Your Customer (KYC), Privacy and Regulatory programs in 200+ countries, supporting agents, streamlining point-of-service, and engaging customers.Extensive expertise in agent/merchant network and integration. Bilingual fluency in English and Spanish.
Current workplace
Edgardo Torres's current company
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Auriemma Roundtables
10 roles
Edgardo Torres work experience
A career timeline built from the work history available for this profile.
Head (Svp) Of Global Agent And Field Operations
Maximized global operational efficiency. Oversaw E2E agent and partner lifecycle, including onboarding, efficiencies, operations, materials, and training. Managed P&L and allocated $50M budget. Defined network operations vision and strategy. Led merger and acquisition (M&A) integrations. Reported to Chief Operations Officer.
Jan 2020 - Apr 2023
Vice President Of Operations Agent Value Stream—Global Money Transfer
Oversaw E2E agent and partner lifecycle, including M&A integrations, onboarding, and operations. Ensured agent network excellence, providing materials, improvements, policies, and efficiency initiatives. Defined vision and strategy for network operations. Set team KPIs and SLAs. Managed Salesforce, electronic enrollment, location data management, reporting, dormancy, and ready-to-serve platforms. Reported to EVP of Global Money Transfer.
Mar 2017 - Jan 2020
Vice President Of Operations Americas And European Union Omni Channel
Guided operations in Americas, European and Union OmniChannel (AEU) portfolio, including retail and digital operations in 98 countries and territories encompassing 200,000 locations.
Jan 2014 - Mar 2017
Vice President Of Operations—Americas, Vigo, And Ov,
Led field operations and E2E agent management for the Americas, including 45 countries and territories with 120+K locations. Partnered with agents and stakeholders implementing training, processes, infrastructure and programs.
Apr 2009 - Jan 2014
Vice President Head Of Operations, Orlandi Valuta And Vigo Remittance
Developed long- and short-term strategies for Orlandi Valuta and Vigo money transfer operations. Gained increased responsibility overseeing daily operations direction and management, including cost containment.
Feb 2006 - Mar 2009
Senior Director And Head Of Operations And It, Orlandi Valuta
Feb 2004 - Feb 2006
Senior Director—Business Planning/Workforce Management
Implemented workforce management strategies for four domestic and two international sites. Built and implemented virtual call center infrastructure and processes. Honored with Going the Extra Mile Award, First Data, 2003
Jan 2003 - Feb 2004
Director—Contact Center/Business Planning/Workforce
Sep 2000 - Jan 2003
Director/Manager—Multilingual Operations/Workforce /Hr,
Jun 1997 - Sep 2000
Team & coworkers
Colleagues at Auriemma Roundtables
Other employees you can reach at auriemma.group. View company contacts for 36 employees →
EF
Ed Falco
Colleague at Auriemma RoundtablesHuntington, New York, United States
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CG
Craig Grimes
Colleague at Auriemma RoundtablesCharlotte, North Carolina, United States
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JE
Jaime E Paz
Colleague at Auriemma RoundtablesLittleton, Colorado, United States
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WF
William Franz
Colleague at Auriemma RoundtablesMelville, New York, United States
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MJ
Mary Jo Hunt
Colleague at Auriemma RoundtablesSan Antonio, Texas Metropolitan Area, United States
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EL
Ed Lawrence
Colleague at Auriemma RoundtablesNew York, United States
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MM
Matthew Michaelson
Colleague at Auriemma RoundtablesNew York, United States
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SB
Samantha Butzen
Colleague at Auriemma RoundtablesNew York, United States
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LB
Louis Buccheri
Colleague at Auriemma RoundtablesNew York, United States
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RD
Raffaele Del Genio
Colleague at Auriemma RoundtablesNaples, Campania, Italy
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Ed Falco
Colleague at Auriemma RoundtablesHuntington, New York, United States
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CG
Craig Grimes
Colleague at Auriemma RoundtablesCharlotte, North Carolina, United States
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JE
Jaime E Paz
Colleague at Auriemma RoundtablesLittleton, Colorado, United States
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WF
William Franz
Colleague at Auriemma RoundtablesMelville, New York, United States
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MJ
Mary Jo Hunt
Colleague at Auriemma RoundtablesSan Antonio, Texas Metropolitan Area, United States
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EL
Ed Lawrence
Colleague at Auriemma RoundtablesNew York, United States
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MM
Matthew Michaelson
Colleague at Auriemma RoundtablesNew York, United States
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SB
Samantha Butzen
Colleague at Auriemma RoundtablesNew York, United States
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LB
Louis Buccheri
Colleague at Auriemma RoundtablesNew York, United States
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RD
Raffaele Del Genio
Colleague at Auriemma RoundtablesNaples, Campania, Italy
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FAQ
Frequently asked questions about Edgardo Torres
Quick answers generated from the profile data available on this page.
What company does Edgardo Torres work for?
Edgardo Torres works for Auriemma Roundtables.
What is Edgardo Torres's role at Auriemma Roundtables?
Edgardo Torres is listed as Global Operations Visionary | End to End Strategist | Cross-Functional Leader | Global Compliance and Risk Management | Call Center and Operating Center Leadership | Global POS Management | Supply Chain and Logistics at Auriemma Roundtables.
Where is Edgardo Torres based?
Edgardo Torres is based in Denver Metropolitan Area, United States while working with Auriemma Roundtables.
What companies has Edgardo Torres worked for?
Edgardo Torres has worked for Auriemma Roundtables, Western Union, and First Data Corporation.
Who are Edgardo Torres's colleagues at Auriemma Roundtables?
Edgardo Torres's colleagues at Auriemma Roundtables include Ed Falco, Craig Grimes, Jaime E Paz, William Franz, and Mary Jo Hunt.
How can I contact Edgardo Torres?
You can use AeroLeads to view verified contact signals for Edgardo Torres at Auriemma Roundtables, including work email, phone, and LinkedIn data when available.
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