Eric Nielsen Email & Phone Number

Somerville, Massachusetts, United States

Boston, Massachusetts, United States

• Acted as the primary liaison between clients and the firm, managing inquiries with a strategic focus on efficiency and client satisfaction.
• Utilized analytical skills to conduct comprehensive client intake interviews, gathering pertinent information and facilitating the preparation of legal documents, proficiently translating documents between English and.
• Efficiently collected client records and entered them into the firm database, employing analytical thinking to streamline case progression and reducing case lifetime by 10%.

Needham, Massachusetts, United States

• Conducted laboratory testing of sensor-based, AI-driven consumer vacuum prototypes and production builds.
• Tracked KPIs using standardized testing methods.
• Extracted and analyzed valuable data, maintaining detailed records for issue resolution in collaboration with senior engineers.
• Evaluated POCs and customer applications.
• Designed testing protocols, fixtures, and performed component installations.

Cambridge, Massachusetts, United States

• Oversaw bar inventory, ordering, and organization.
• Developed creative cocktails and trained staff in bartending techniques and service standards.
• Provided exceptional dining experience through attentive and knowledgeable service.

• Collaborated with a team of interns at a green-tech startup to reduce HVAC systems’ energy usage.
• Installed energy use monitoring equipment, collected and analyzed data for energy consumption.
• Demonstrated 20-30% energy cost savings with retrofit device in multiple pilot sites.

Everett, Ma.

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• Responsible for ordering, organizing and the sales of all beverage inventory.
• Regularly performed costs-savings comparison analyses of all products, including food.
• Created seasonal menus and conducted informational tastings on new product.

Everett, Ma.

· Communicated information to clients about current product offerings on a daily basis. · Created and entered daily orders and assisted the planning of weekly events with the Sales Staff. · Organized meetings and appointments for directors and executives.

Greater Boston Area

· Participated in week-long training covering food and beverage menu items and proper restaurant employee etiquette before opening the restaurant for the first time.· Maintained a positive, relaxed attitude in a fast-paced environment.

Boston, Ma.

· Accommodated guest with an exceptional dining experience through attentive and knowledgeable table-side service.· Kept an organized account of all cash and credit card transactions.

Scampo, Boston, MA

Facilitated the best possible dining experience for guests through superior menu knowledge, clear communication and gracious table-side manner in a fine-dining establishment.

Lebanon, NH

Worked with the fulfillment team processing orders for advanced plasma cutting systems to meet daily line counts of national and international customers. Was responsible for the packaging, shipping and consolidation of parts and pieces in a fast paced environment. Continually earned recognition from superiors for high quality

Plymouth, Vt.

Provided new and returning clientele with accommodation information to generate sales at a world class luxury resort which attracts both national and international clientele. Booked reservations using Springer-Miller Reservations Systems. Handled cash and credit sales. Gained experience of using proper phone etiquette while speaking with customers and.

Provided customers with premium deli products. Maintained a clean and sanitary work environment. Managed inventory.

New Hampshire

Prepped and painted exteriors and interiors to the highest standards for an independent contractor in the Lakes Region. Worked as crew leader to meet project deadlines.

Assisted skiers and riders safely onto mountain lifts while checking passes and tickets. Kept lifts clean of snow. Provided trail and mountain information to customers.

Worked with the "Ends" team to set up aisle displays. Helped customers find products. Arranged pallets in the back room.

Vt.

Responsibilities included maintaining the gardens, walkways, and exterior buildings of the Resort. Duties included laying mulch, staining decks, weeding gardens and footpaths, cutting wood for fire pits. Set-up and break-down of large functions.

Bachelor Of Engineering - Be, Mechanical Engineering, Junior

Associate Of Science (A.S.), Engineering Transfer Option

Bachelor Of Science (B.S.), Tourism Planning And Development

Activities and Societies: Intramural Soccer and Football, Intramural Softball Referee, SCOPE Volunteer, Club InternacionalInternational.