Eduardo Muñoz Email and Phone Number

• Successfully recruit, and place technical personnel in the areas of Engineering, Design, Construction Project Management, Information Technology, and other Technical Disciplines. • First in company history to win back-to-back contests for the most year-over-year growth in net contributions (2021, 2022) and had the most direct placement net contributions (2022, 2023)• Target, negotiate, and capture top-level talent.• Work closely with clients to assist in defining their hiring needs.• Develop and foster relationships with strategic clients by becoming a trusted adviser and providing top-level talent. • Target new and existing partnerships with key stakeholders to expand our book of business. • Evaluate clients’ overall spending, find solutions that work within their budgets, and provide the highest level of service. • Manage our key accounts portfolio• Achieve assigned strategic account objectives• Establish strong, long-term client relationships• Communicate with clients regularly and respond to specific queries• Suggest solutions and innovative ideas to meet client needs

• Work closely with hiring managers in various departments to define recruitment needs and plan the hiring process• Cold calling “headhunting” passive candidates to find the best potential candidates• Manage all communication with candidates from the moment they apply until they get on-boarded• Source candidates on job boards, resume databases, professional networks, and through referrals• Interview candidates at various stages of the hiring process (phone screening calls, video interviews, and in-person meetings)• Oversee internal and external communication, making sure that our company maintains a positive reputation as an employer • Organize hiring events and participate in job fairs to network with potential candidates• LOXO, Taleo, LinkedIn Recruiter, Zoom Info, and EZ Select experience

• Recruit senior-level executives through creative sourcing by maintaining awareness of the competitive landscape, industry trends, and recruitment standards. • Ranked #2 out of 12 Manufacturing Recruiters in Houston• Proactively develop relationships with a prospective passive and active talent for possible future opportunities. • 40-60 business development cold calls per day to senior-level management and C-suit • Develop and maintain client relations through business development calls and client visits.• Present and negotiate fee agreements • Serve as an experienced advisor to our clients and candidates • Work closely with the hiring manager to deeply understand the needs of the business, the requirements and expectations of the job, and how it fits into the organization. • Manage all facets of the recruiting process as needed (Source, recruit, interview, and manage a variety of recruiting projects at the same time). • Update applicant tracking system (Bullhorn) with notes regarding all contacts and conversation information with clients and candidates and schedule follow-up as necessary • Bullhorn, Maxhire, LinkedIn Recruiter, EZ Select, and Zoom Info experience.

Developing sales strategies and leadership for home services national distributor. Focusing on DIRECTV/AT&T residential and commercial services including Broadband & Mobility, Viasat high-speed satellite internet, Vivint SmartHome security & automation, and Reliant Energy. Working with key accounts to formulate marketing, brand planning, & business development strategies.• Overseeing a channel partner base of 200+. Training channel partners about product knowledge through email campaigns, conference calls, and ongoing in person training. • Ranked #1 in the country out of 25 regional managers in DirecTV residential sales with 328% to goal• Ranked #8 in the country out of 25 regional managers in DirecTV commercial sales 153% to goal• Ranked #4 in the country out of 25 regional managers in Vivint Sales• Prospect and recruit 75 channel partners annually across Southeast Texas for 4 different programs • Cold calling and B2B prospecting in order to expand the channel partner network across Southeast Texas. • Onboard and train channel partners on services, products, & order entry system • Educate channel partners on best business practices, go-to-market strategies, and develop initial sales goals.• Discuss back-end procedures such as how to maintain inventory & how to understand compensation payouts & time frames.• Liaison between channel partners and vendors for systems training, newly released plans, pricing, promotions, upcoming product launches, and proper sales tactics.• Assist vendors in developing and implementing marketing strategies. Using market research analytics, historical data and demographics to create mailing list campaigns within a defined geographic area. Provide information on what products and promotions sale within specific locations, and discuss marketing restrictions to keep Channel Partners within their contract regulations.

• Maintaining detailed reporting and upholding regional KPI expectations to ensure the region successfully achieves unit goal production.• History of turning underperforming sales teams into the top in the region and in the company. • Received best in company team award in November 2012 for best sales and customer relations.• Won the “Ship Captain” award 15 times for the most sales in the region. • Surpassed individual sales and customer satisfaction goals for over 42 consecutive months, averaging 135% of sales goals.• Recipient of Century Club winner by achieving 118 memberships sold in one month and having one of the best customer service and membership retention records in the company.• Won #1 Assistant manager in the company for May 2014 and 8 times for the Houston Region. • Organize, develop, and manage the marketing of monthly open house events, ensuring high traffic and engagement.• Handle Internet and social media marketing, including mass texts, email blasts, Facebook, Twitter, and Instagram updates.• Recruited, interviewed, hired, trained, and restructured the current member engagement team, turning the team into one of the most productive and successful units in the region.• Manage customer accounts, including accounts receivable, activations, cancellations, and membership inquiries. • Ensure staff meets or exceeds company KPI’s (customer satisfaction, sales, calls, and appointment expectations)• Create sales and service contests to maximize the productivity and interest of staff.• Support Regional Sales Manager in running conference calls, monitoring, and owning regional weekend production sales and quotas.• Responsibilities include self-generating local and large national corporate accounts such as the Nabors Oil and Gas, Sugar Land Skeeters, and Access Data with the potential of 15,000 units nationwide to ensure that our monthly and annual quotas are being met or surpassed.• Salesforce

• 2005, 2006 & 2007 Ranked # 2 out of 15 Regional Sales & Services Managers • 2008, 2009, 2011 Ranked #1 • 2010 Ranked #4• Supervised and trained employees of 11 distribution centers in the operation, distribution, and sales of 10 publications.• Oversaw sales, service, and distribution of more than 44K customer/client accounts for ten publications.• Recruited, developed, trained, and motivated channel partners and sales personnel.• Developed, evaluated, and coordinated marketing campaigns and sales strategies.• Compiled prospective lead lists for sales blitz and marketing campaigns.• Superior problem solver and strong closer with exceptional contractual negotiation and presentation skills.• Served as the head liaison in an assigned territory for large national retail accounts, including Wal-Mart, HEB, and Shell.• Ensured proper placement of POP and sales collateral for optimal visual stimulation and return.• Handled inbound and outbound sales leads, as well as follow-up calls.• Conducted contract negotiations and executed renewals and terminations of channel partners' contracts.• Prepared sales and revenue analysis reports determining whether a territory is within targeted company revenues and sales goals.• Created detailed sales, operations, and management plans to maximize profitability in a given territory.• Reviewed sales, production, customer service issues, and circulation reports to ensure immediate and proper handling of problems.• Received Sales and Service Manager award15 times.• Created revenue analysis reports, streamlining daily operations that saved the company $300K+ annually.• Salesforce, Microsoft Excel, PowerPoint