Eduardo Oliveira

Eduardo Oliveira Email and Phone Number

Senior Software and Services Executive @ DocuSign
san francisco, california, united states
Eduardo Oliveira's Location
San Francisco Bay Area, United States
Eduardo Oliveira's Contact Details

Eduardo Oliveira personal email

About Eduardo Oliveira

Senior Services Sales and Delivery professional. Combines sales, customer management, and technical skills to provide customers the right solution and confidence to address business challenges, extracting the technology's maximum value. Capable of explaining complex solutions using clear business terms and provide customers the necessary information to make a business decision resulting in a positive impact on their business.

Eduardo Oliveira's Current Company Details
DocuSign

Docusign

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Senior Software and Services Executive
san francisco, california, united states
Website:
docusign.com
Employees:
5526
Eduardo Oliveira Work Experience Details
  • Docusign
    Analytics Professional Services Sales
    Docusign May 2020 - Present
    San Francisco Bay Area
    - In February 2020, Docusign announced the acquisition of Seal Software.Responsible for DocuSign Analytics professional services sales in the West / Central region of the USA. Primary responsibilities include customer requirements understanding, solution offering and justification, time to value, services scoping and negotiation, and delivery oversight.Provided training and shadowing support to the broader DocuSign sales team in analytics services scoping processes and best practices.Structured the services offerings to provide a packaged and pre-configured solution to accelerate analytics solutions adoption, including the professional services sales assets for fast qualification, proposal turn around, contracting, and delivery handover.Overachieved individual services sales quota.
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  • Seal Software
    Consulting Director - West And Central
    Seal Software Nov 2018 - May 2020
    San Francisco Bay Area
    Hired to restructure the services sales and delivery in the West Central region of USA, create and implement sales processes, services estimation adjustments, and delivery excellence.Delivered 6x results growth in services sales and revenue in the initial year.Reduced project friction and increased CSAT to record levels. Seal clients included the biggest names in retail, healthcare/life sciences, Oil and Gas, and high tech companies.Restructured the professional services delivery organization, implementing a mature delivery methodology, scope, quality, and customer satisfaction controls.Successfully overachieved sales, revenue, and margin goals.
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  • Opentext
    Consulting Director - Usa West
    Opentext Jan 2017 - Nov 2018
    Pleasanton
    - In February 2017, Opentext acquired the Documentum division from Dell-EMCImplemented the business development strategy for Energy and Engineering vertical for the USA and Canada regions.Planned, supervised, and coordinated 4 Consulting Account Managers, 3 Project Managers, and 12 Consultants.Archived the regional Sales, Revenue, and Margin Targets and Over-archived the customer satisfaction target.Grew the Vertical solutions pipeline in 80% and business from new customers in 40%. Successfully managed a $6 -7 Million backlog delivery division.Influenced software Engineering in developing new products generating $ 3 Million in revenue in the first year.
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  • Dell Emc
    Consulting Director - Documentum - Usa West
    Dell Emc Apr 2016 - Jan 2017
    Pleasanton, Ca
    - In December 2015, Dell acquired EMC Corporation and rebranded to Dell – EMC. Responsible for creating and executing the consulting strategy to Documentum SaaS solutions for the Energy and Engineering vertical.Planned, supervised, and coordinated two consulting account managers, three project managers, and eight consultants.Grew the cloud and managed services footprint in Canada and the USA by 35%, negotiating and closing the first global cloud contract. Grew the customer satisfaction by 15% in the USA West regionSuccessfully managed a $3 -4 Million backlog delivery organization.
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  • Emc
    Consulting Director - Documentum - Latin America
    Emc Jan 2013 - Feb 2016
    Grew Latin America sales by 65% by implementing a solutions sales methodology and overachieving bookings, revenue, and margin targets.Negotiated and sold the first EMC Cloud deal in Latin America, turning a reference for customers worldwide.Negotiated and sold the record revenue Consulting Contract based on a five-year business transformation roadmap of business applications.Sponsored and nurtured executive relationships with all enterprise customers. Overarchived CSAT in all quarters.Directly managed a team of 2 Consulting Managers, 3 Consulting Sales Executives, and 18 Consultants. Provided executive oversight to the licenses sales team.Managed the sales, delivery, customer satisfaction, P&L, and strategic plan for the region, with active business in Brazil, Chile, Argentina, Uruguay, Colombia, Peru, Venezuela, Porto Rico, and Mexico.
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  • Dell Emc
    Consulting Manager - Documentum - Brazil And South Cone
    Dell Emc Mar 2011 - Mar 2013
    São Paulo Area, Brazil
    Started the consulting operation in Brazil and South Cone of Latin America, hired the team, developed the offerings, structured the business development plan, and managed the execution.Developed critical relationships in the region with the enterprise accounts, partners, and sales teams.Negotiated and sold the record revenue consulting contract based on a three-year deployment of Energy and Engineering applications in Chile.Delivered on target and over target bookings, revenue, and margin in all quarters.Directly managed a team of 1 Consulting Sales Executive and 13 Consultants.
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  • Dell Emc
    Pmo
    Dell Emc Jun 2009 - Mar 2011
    Managed a team of 11 Project Managers, responsible for delivery excellence, revenue, and margin. Provided the delivery interface and reported to customers' senior executives.Transitioned the project management team and methodologies from a hardware-focused organization to a hybrid software, hardware, and virtualization delivery portfolio.Developed and implemented the overseas engagement processes to Centers of Excellence to enhance the implementation quality and increase the delivery margins.Recognized by EMC USA executives for the quality and value of the services receiving the first individual Total Customer Excellence Award.Responsible for $ 30 Million books of projects, financial control, compliance, revenue recognition, escalations, and report to EMC executives.
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  • Dell Emc
    Advisory Project Manager
    Dell Emc 2005 - Jun 2009
    Managed the Telefonica account programs, assuming the account in a churning state and turning it in the top reference to EMC professional services in Brazil.Implemented the Managed Services organization in Telefonica, interviewing, hiring, and leading a team of 8 Consultants.Managed a $ 9.7M Project Portfolio in Telefonica, delivering Margin and Customer Satisfaction over the targets.Responsible for managing the implementation of new products (first of a kind in the region), building a cross-functional team with engineering, support, and professional services, and delivering the best practices and lessons learned to the PM community.
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  • Storagetek
    Sr. Project Manager
    Storagetek 2004 - 2005
  • Emc
    Partner Project Manager
    Emc Jan 2001 - Feb 2004
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  • Bull
    Sr. Network Specialist
    Bull Jan 1999 - Jan 2001
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  • Netwyse
    Sr. Consultant - Novell
    Netwyse Jan 1995 - Dec 1999

Eduardo Oliveira Skills

Pre Sales Itil Enterprise Software Cloud Computing Storage Data Center Integration Management Project Management Virtualization Pmo It Service Management Professional Services Teamwork Team Leadership Managed Services Solution Architecture Enterprise Content Management Business Analysis Business Intelligence Operating Systems Pmp Business Development Disaster Recovery Consulting Storage Area Network Vmware Solution Selling Enterprise Architecture It Strategy Team Management Financial Management Saas Business Intelligence Agile Methodologies P&l Management Program Management Strategic Planning Business Process Improvement Software Development Life Cycle Project Portfolio Management Sales Account Management Sales Management Artificial Intelligence Machine Learning Leadership Cross Functional Team Leadership Devops Contract Analytics Storage Solutions Nas San Technology Solutions Storage Area Networks Strategy Xcp Software Solutions Managerial Finance Emc Storage Captiva Customer Requirements It Management Emc Partner Management Channel Partners Oil And Gas Industry

Eduardo Oliveira Education Details

Frequently Asked Questions about Eduardo Oliveira

What company does Eduardo Oliveira work for?

Eduardo Oliveira works for Docusign

What is Eduardo Oliveira's role at the current company?

Eduardo Oliveira's current role is Senior Software and Services Executive.

What is Eduardo Oliveira's email address?

Eduardo Oliveira's email address is ed****@****are.com

What schools did Eduardo Oliveira attend?

Eduardo Oliveira attended Universidade Anhembi Morumbi, Colegio Arquidiocesano De São Paulo.

What are some of Eduardo Oliveira's interests?

Eduardo Oliveira has interest in Professional Networking, Social Services, Children, Transfer To Usa, Education, Poverty Alleviation, Human Rights.

What skills is Eduardo Oliveira known for?

Eduardo Oliveira has skills like Pre Sales, Itil, Enterprise Software, Cloud Computing, Storage, Data Center, Integration, Management, Project Management, Virtualization, Pmo, It Service Management.

Who are Eduardo Oliveira's colleagues?

Eduardo Oliveira's colleagues are Kelsey Gallant, John Leahy, Jessie Melrose, Carolyn Canterman, Cpa, Rebecca Ash, Ccte, Ivy Garcia, Sara Hosny.

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