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Alan Edwards Email & Phone Number
Director of Software Engineering - Consumer and Patient Engagement
at
Merative
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✓ Verified Jul 2026
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Current company
Role
Director of Software Engineering - Consumer and Patient Engagement
Location
Allen, Texas, United States
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Who is Alan Edwards? Overview
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Alan Edwards is listed as Director of Software Engineering - Consumer and Patient Engagement at Merative, a with 1593 employees, based in Allen, Texas, United States. AeroLeads shows a matched LinkedIn profile for Alan Edwards.
Alan Edwards previously worked as Director of Software Engineering - Consumer/Patient Engagement at Merative and Software Development Manager at IBM Watson Health at Ibm.
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Email format at Merative
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Merative
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Profile bio
About Alan Edwards
Alan Edwards is a Director of Software Engineering - Consumer and Patient Engagement at Merative. Colleagues describe him as "I have worked with Alan on many different projects over the past 2 years. He demonstrated a thorough knowledge of the products, their code bases and their architecture. As a manager, he stood beside the development teams supporting the choices we made, and spoke to the management especially where he noticed red flags. As a direct report to Alan, I was able to freely voice my concerns regarding management, people, processes, or anything that I felt was inefficient. He's always welcoming feedback and keeps his eyes focused on contributing value to the company. " and "Alan is a strong and dedicated worker. Alan has great experience that allows him to listen closely to problems and comes up with solid solutions. I would work with Alan again without question."
Current workplace
Alan Edwards's current company
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Merative
6 roles
Alan Edwards work experience
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Director Of Software Engineering - Consumer/Patient Engagement
CurrentTechnical project management to deliver Healthcare IT solutions for Patient Population Management along with Patient Engagement. Using Agile methodologies to manage development portfolio that is prioritized with Product Management that feeds 6 development squads of both FTE and Contractors. Responsible for managing development budget and project costs. Responsible for application support from tier 1 all the way to tier 3.Healthcare data is extracted from PMS/EMR systems processing patient registry by executing a series of Clinical Data Rules for compliant/non-complaint patients. Automated engagements are prioritized to be sent to patients on behalf of providers for gaps in care. Automated appointment reminders are sent to ensure provider is maximizing their schedule along with lower no-show rates.Responsible for vendor management and vendor selection process in order to partner with other technology leaders within the industry. Managed relationship and handled project management between Merative and vendor. Also performed the security compliance focal for product development within the Phytel Patient Engagement Solution.
Jul 2022 - Present
Software Development Manager At Ibm Watson Health
Development lead for multiple development squads that delivered Patient Engagement software for Patient Population Healthcare. Led all phases of the SDLC along with working with other internal groups such as Client Support, Operations, Product Management to deliver software from ideation to production. Managed both FTE and Contractors to deliver product enhancement and system maintenance.
Jun 2015 - Jun 2022
Technical Architect
Designed and development a patient communication platform that produced automated engagements in Phone, SMS, and Email format that delivered appointment reminders, health notifications, targeted campaigns. Processed over 2 million engagements monthly for Healthcare Providers. Data extracted from PMS/EMR.Managed developers along with working with Product Management on prioritizing development tasks. Help set techincal directions on solutions for new product development.
Jan 2009 - Jun 2015
Senior Programmer/Analyst
Mar 2007 - Jan 2009
Senior Se
Integrasys (Known As Fiserv Now)
Development financial software for Credit Unions providing loan, checking, savings, and automated services. - Lead the development of the inbound automated telephony banking application that allow credit union members to perform financial transactions over the phone. Solution was both On Prem as well as a SaaS offering. - Lead the development effort in adding speech recognition to the the IVR platform to support English and Spanish.- Developed lending tools for credit scores.- Built new front end to the credit union application that was used by tellers, loan officers, support to perform everyday support for their credit union members.
Jun 1997 - Mar 2007
FAQ
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What company does Alan Edwards work for?
Alan Edwards works for Merative.
What is Alan Edwards's role at Merative?
Alan Edwards is listed as Director of Software Engineering - Consumer and Patient Engagement at Merative.
Where is Alan Edwards based?
Alan Edwards is based in Allen, Texas, United States while working with Merative.
What companies has Alan Edwards worked for?
Alan Edwards has worked for Merative, Ibm, Phytel, Inc., Phytel, and Integrasys (Known As Fiserv Now).
How can I contact Alan Edwards?
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