Eileen D. Email & Phone Number

Promote Teamwork & Collaboration Understand and support the district and office priorities. Contribute to an office environment that promotes a positive client and associate experience. Partner with the team to maintain office cleanliness, organization, and availability of office materials.Proactively respond to unmet needs of client and officeBe an active and cooperative member of your office team by participating in office and district level marketing activities to grow the business.

• 

  Client Service Professional

  H&R Block

  Dec 2007 - Present - Biloxi, Mississippi Area

  The CSP (Client Service Professional)- is responsible for welcoming clients, identifying and addressing the client’s need, and maintaining a pleasant and business-like atmosphere and attitude. The CSP will interact with clients in person or via telephone through inbound and outbound calls. Uses H&R Block systems to schedule and confirm appointments, check in clients, match clients to the optimal Tax Professional (using client matching software); and effectively manage client flow in a tax office. Routinely balances cash register; and receives cash, check, and credit card payments for provided tax services; and provides clients with completed tax returns and checks.

• 

  Antonelli College-Hattiesburg

  Computerized Office Specialist