Eric Schnell Email & Phone Number

Green Bay, WI, US

Remote

Green Bay, Wisconsin

Product Owner/Scrum Master for phase one (1 year)o Creation of overall release/PI Road Mapso Worked a complex stakeholder environment to identify risks, issues, and assumptions across stakeholders. Utilizing clear and open communication to keep all stakeholders informed and for overall transparency.o Prioritized backlog by making priority-based decisionso.

Appleton, Wisconsin

Scrum Master / Product Ownero Product Owner/SME on new requirement development.o PMO governance for new and existing projects.o Scrum Master resource planning and ROI estimate verse actual comparison.o Conducted current state process flows for gap analysis resulting in a future state of each flow that identified bottle necks and areas of opportunity.o User.

Dallas, Texas

Corporate Estimating/Analysto Handled project requests and process improvements for the needs of the business.o Lead corporate estimating to achieve accurate job costing and expenses.o Managed RFP requests for new business starting from reviewing the initial request and understanding the projects overall cost to finalizing details with business resources.

Green Bay, Wisconsin Area

• Worked with systems and tools including Vision, Jira, Confluence, Windows, email-based systems and many other Internet based applications.
• Tier 3 support for business processes, system issues, reporting needs, modifications and fixes from their conception to release.
• Managed migrations of ERP reports to Cognos to consolidate and bring increased efficiencies across locations.
• Facilitated discovery sessions for future concepts to better the business-based priority and the review of the investment.
• Designed and implemented process flows for the ERP system alongside the impacted internal and external customers.
• Conducted training as requested for systems and there surrounding processes following best practices in each department.

Green Bay, Wisconsin Area

• Business Analyst focusing on the Subrogation systems and processes by taking project requests from their conception to implementation.
• Worked on migration of internal subrogation systems to consolidate and bring increased efficiencies across platforms.
• Led meetings with senior leadership on future concepts for the betterment of the business by prioritizing and understanding cost effectiveness.
• SharePoint Administer and designer for users of all levels; starting from request/design to implementation of SharePoint sites used for data analytics, daily user flows, training, and security management.
• Conducted testing, defect, and user story management for daily agile and waterfall projects within Rally, DevTrack and SharePoint sites.
• Collaborate/work directly with end users, trainers, clients, senior leadership, and all identified stakeholders during the process of projects.

Green Bay, Wisconsin Area

• Handled project requests, migrations, implementations and process improvements for the needs of the business.
• Led migrations of acquired companies to consolidate claims, customer service tools, analytics, and training systems while focusing on workforce enhancements for successful cross functional flow.
• Performed and delivered quality customer interactions with in the company.
• Handled extensive reporting on budgeting, status and resource requirements engaging Senior Leadership and Sponsors.
• Worked as the Project Manager and Business Analyst for projects including claims processing, customer service applications, provider management tools, and billing/enrollment services.
• Created and maintained several SharePoint based sites for the needs of customer service associates including but limited to training documentation, call statics, billing management and senior leadership.