Elizabeth Hanson Email and Phone Number
Driven by a passion for efficiency and a commitment to excellence, I've cultivated a multifaceted career journey centered around business administration, management, and customer service. Currently pursuing a Bachelor’s in Business Administration at Western Governors University, with certifications in Leadership, Management, and Strategic Thinking and Innovation, I am poised to blend academic rigor with practical experience.In my role as an Academic Records Assistant at Western Governors University, I excel in navigating complex student interactions with finesse, ensuring seamless degree plan updates and resolving score-related inquiries promptly. By enforcing stringent policies and leveraging a deep understanding of FERPA regulations, I maintain meticulous electronic records, guaranteeing compliance and confidentiality while facilitating efficient student support services.During my tenure as a Flex Package Center Supervisor at United Parcel Service, I orchestrated the operations of a diverse team of over 50 employees, streamlining timekeeping processes and enhancing customer satisfaction through swift issue resolution and effective communication. My leadership prowess was instrumental in optimizing package handling procedures and fostering a collaborative work environment that prioritized efficiency and service excellence.As a Tax Preparer / Financial Assistant, self-employed, I have successfully guided numerous clients through the complexities of IRS regulations, preparing and filing tax returns with meticulous attention to detail. Utilizing QuickBooks, I managed financial transactions and advised on budgeting strategies, significantly improving clients' financial health and earning their trust through proactive, personalized service.My journey also includes a pivotal role as a Personal Assistant at Heart to Heart Healthcare, where I orchestrated calendars, managed travel logistics, and provided invaluable administrative support, ensuring seamless operations and facilitating optimal use of resources.Throughout my career, I have honed my skills in calendar management, financial advisory, and customer service, consistently delivering results that exceed expectations. I am eager to leverage my diverse background and expertise in a dynamic professional setting where my proactive approach and commitment to excellence can drive tangible outcomes and foster growth.
Western Governors University
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Assistant, Academic Records & CredentialsWestern Governors University Nov 2023 - Present• Process degree plan updates for students in Teacher College and IT College.• Address score-related inquiries from course instructors, students, and mentors.• Collaborate with Student Support Services to expedite score posting.• Resolve student issues utilizing comprehensive knowledge of WGU and student support systems, delivering effective and high-quality assistance.• Enforce student policies and procedures, ensuring accurate documentation, call management, and compliance with efficiency standards.• Manage and maintain electronic student records in adherence to FERPA regulations.• Work independently and collaboratively within a team environment to prioritize essential tasks and utilize multiple systems effectively.• Perform data reconciliation tasks to ensure accuracy and consistency. -
S30 Townhall Committee MemberWestern Governors University Oct 2023 - Present• Manage calendars for the Manager of Student Support Services and other committee members to coordinate guest speaker schedules.• Support the Town Hall as a member of the Town Hall Compiler Committee.• Create pregame slides for Town Hall presentations.• Facilitate outreach to guest speakers and S3O Team members.• Source new guest speakers to diversify Town Hall content.• Establish connections with external teams to enhance collaboration and content variety.• Organize engaging activities like the Guess Who game to promote interaction and excitement among meeting attendees.• Provide insights and recommend ways to integrate Records into Town Hall activities following the S3O and Records merger.
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Student Support AssistantWestern Governors University Apr 2023 - Nov 2023• Provided day-to-day support to team members, including complex calendar management for internal meetings.• Coordinated detailed logistics and managed communication for events.• Scheduled and managed internal and external meetings for multiple executives and teams.• Organized meeting agendas, followed up on action items, and built cross-functional relationships with key partners in other departments.• Assisted in organizing monthly departmental meetings, including outreach to guest speakers and team members, sourcing new speakers, and facilitating connections with external teams.• Received and maintained electronic student documentation in compliance with FERPA regulations.• Assisted students with concerns regarding third-party assessments (e.g., CompTIA, ITIL), including posting test scores to degree plans.• Responded to student inquiries via email and phone, addressed concerns, solved problems, managed inbound calls, and initiated outbound communications to address learner needs, including escalating issues as needed.• Assisted students and staff across the Enrollment and Student Lifecycle, such as managing uncontacted leads, processing mentor change requests, and facilitating access to student services.
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Tax Preparer / Financial AssistantSelf-Employed Jun 2021 - Nov 2023• Prepare and file personal tax returns in compliance with IRS regulations.• Submit 1040X forms to the IRS to claim unclaimed deductions from previous tax years.• Issue invoices using QuickBooks, ensuring accurate billing and payment tracking.• Utilize QuickBooks to manage balance sheets, income statements, and other financial transactions.• Monitor income and expenses for self-employed individuals and independent contractors to facilitate accurate quarterly tax calculations.• Develop and advise clients on budgeting strategies to optimize financial management.• Provide guidance to clients on methods to enhance their credit profiles.• Deliver high-quality customer service, addressing inquiries and concerns promptly and professionally.
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Center SupervisorUps May 2021 - Nov 2021• Managed timekeeping for a team of over 50 employees, ensuring accurate recording of hours worked.• Addressed customer concerns related to package handling, resolving issues promptly.• Collaborated with customer service representatives and other center supervisors to resolve issues regarding package location, misloads, pickups, and deliveries.• Assisted in locating packages for same-day pickups.• Assigned work assignments to drivers.• Communicated updates, reminders, and last-minute changes to work assignments via messaging systems. -
SecretaryNew York City Housing Authority (Nycha) Feb 2019 - Sep 2020• Managed Kronos system for updating timecards.• Scheduled appointments for Property Manager, Assistant Manager, Superintendent, Assistant Superintendents, vendors, and maintenance team.• Acted as main timekeeper and assistant for Superintendent and Assistant Superintendents.• Worked independently during their absence, handling maintenance delegation, responding to high-level/emergency tickets within 2 hours, and directing vendors.• Prepared Movaris forms including action on paycheck, pay restoration, payroll distribution, change request, KRONOS revisions, workers’ compensation, FMLA, and ID access card requests.• Managed 29 NYCHA timecards, updated KRONOS daily, and promptly processed pay adjustments and other forms.• Submitted Movaris Utilized requests (LAN Access, ID Access, Blackberry Requests and Repairs, Parking Permits, Oracle, Training).• Coordinated and scheduled mandatory training for Heating staff and supervisors, including sessions through NYCHA professional development and EH&S Units.• Maintained records for annual summer overhaul, service records, and preventative maintenance across 22 buildings.• Served as backup Heating liaison for Maximo requests.
Elizabeth Hanson Education Details
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Business Administration, Accounting
Frequently Asked Questions about Elizabeth Hanson
What company does Elizabeth Hanson work for?
Elizabeth Hanson works for Western Governors University
What is Elizabeth Hanson's role at the current company?
Elizabeth Hanson's current role is Dynamic Business Administration Professional | Expert in Student Support & Financial Management | Committed to Efficiency & Customer Excellence.
What schools did Elizabeth Hanson attend?
Elizabeth Hanson attended Western Governors University.
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Elizabeth Hanson
Director Of Business Development At Thrive Hr Consulting - Optimize Overall Hr Performance For Your Organization With Thrive Hr.Greater Houston -
5cadmusgroup.com, maine.rr.com, cyberwc.net, gmail.com, yahoo.com2 +120749XXXXX
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Elizabeth Hanson
Incoming Management Intern @ Capital One | Hr Management And Business Information Systems Student @ University Of PittsburghSchwenksville, Pa -
Elizabeth Hanson
Greater Richmond Region3sabotatstonypoint.org, me.com, sms.org2 +180427XXXXX
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Elizabeth Hanson
Senior Vice President Of Quality Improvement, Compliance & Training At The BridgeNew York, Ny2doe.org, thebridgeny.org2 +121262XXXXX
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