Elizabeth O'Leary Email & Phone Number

United States

United States

- Managed approximately 20 systems to assess, migrate, and provide aftercare as Securian transitions from an on prem datacenter to AWS Cloud. - Utilized Agile, ServiceNow, and Jira as tools on a daily basis

United States

- Managed and help guide systems through the established governance process for AWS migrations- Assessed and suggested improvements to said process- Acted as project manager for several projects including Enterprise Technology Maturity Assessment, Adoption, and change progress documentation

St Paul, Minnesota, United States

As a member of the newly formed RPA team at Securian Financial, I have had many roles including BA, Developer, Operations lead, and Business area contact. I have had the pleasure of working with many business areas within Securian including Group insurance, Claims, Treasury, Retirement, and Customer Service area. I truly enjoy the varied work, and ability to learn about and interact with different areas of the company.

Greater Minneapolis-St. Paul Area

As the operations lead in the Innovation Lab, I have had the privilege to be involved in many projects and experiments. As an early member of the innovation lab team, I was involved in the creation of the Innovation Lab itself as well as its first and largest project, aimme, which was a financial app to help credit union customers find and save money. Other highlights of this role are:- Maintain update, and forecast multi million dollar budgets- Maintain relationships with credit union partners as well as regional sales professionals for the aimme platform- Acted as Project Manager for the development of two native apps (iOS and Android) including the coordination of an offshores team.- Participated in the implementation of Robotic Process automation (RPA) for the enterprise including roles of BA and bot developer- Acted as Project Manager for a Wearables project, looking at wearable data as it pertains to life insurance underwriting

Edina, Mn

In this role, I helped create, implement, and work in the Private Client Services department. By providing exceptional service, in a high touch environment, I recruited, retained, and serviced Private Clients to MB&T by providing any financial services they required. Some highlights from this role include: - Managed Retail Services and Private Client Services to ensure a professional, seamless and compliant banking experience.- In a single day, routinely juggled the expectations of clients on any matter of subjects from mortgages, investments, insurance, accounts, and technology.- Served on the implementation team for a new CRM system including reviewing and selecting an appropriate solution for the bank’s needs.- Served on selection and implementation team for a new customer facing online banking system. Including revamping online presence and creation of a robust mobile app.- I was the point of contact for the customer facing technology experience. I managed on-boarding of new clients as well as problem solved any technological issues. - Developed, from scratch, a portfolio of 250 clients- Managed $13,000,000 in deposits and $7,000,000 in consumer and commercial loans. - Maintained professional high-end service for all customers, including sensitive high-profile customers in the public and private sector.- By establishing quality relationships built on trust and competence, I was the primary destination for bank referrals.My role in Private Banking has developed my skills managing all types of people. Most importantly, this job has been a tremendous outlet for my insatiable desire to help people via problem solving and managing countless projects and tasks simultaneously to positive outcomes.

• Member of a Top Five mortgage team managing a multitude of projects including marketing, loan processing, and client and vendor relationship development • Provide exceptional sales support which has helped increase production from $40 million to $82 million in loan volume since 2006 earning multiple distinctions• Provide and create marketing opportunities which has maintained customer loyalty 10% above company average and generate new business via referrals• Cultivate and maintain relationships across departments and vendors to ensure successful loan closings• Administer top-tier customer service to maintain retention, obtain referrals, and generate outstanding customer surveys. • Insure files are accurate and complete to maintain the integrity of the loan process• Respond effectively and quickly to ever-changing business and compliance needs

• Matched products and services to best fit customers current needs and future goals • Served as a Notary Public• Provided support for safe deposit department

• Maintained, promoted, and restored natural habitat in Scientific and Natural Areas• Educated public regarding conservation

Full Stack Web Develpoment

Activities and Societies: - Computer Science applied to Javascript (Data Structures and Algorithms) - Browser Based Technologies (HTML5.

Bachelor Of Science, Psychology

Activities and Societies: •Tutor, Loyola University Chicago Literary Center, 2002 – 2003 •Tutor / Volunteer, Communities Dare to Care.

Diploma, General Studies