Ellen Hamilton Email & Phone Number

Toronto, Ontario, Canada

• Support and train Thrive's Canadian and international partners on the software product.
• Prioritize and report product requests to the development team.
• Implement digital solution for customers, collect feedback and continuously improve processes and outcomes.
• Ensure Thrive is meeting and exceeding operational requirements for all partners.

Toronto, Ontario, Canada

• Supported new and current partners to launch and grow the Thrive software product.
• Built strong relationships with customers and partners, which resulted in increased product buy-in.
• Subject matter expert on internal software administrative tools, successfully on-boarded and trained multiple employees who now assist customers.

Toronto, Ontario, Canada

• Thrive is an HR software solution for those going through a Career Transition. The modern online delivery system and the immense variety of services allow Thrive to assist clients across Canada and internationally.
• Provided Customer Support for Thrive users to ensure they had an excellent experience on the Thrive platform.
• Resolved issues for thousands of users as general and technical support contact for the software platform.
• Organized RFPs to win new clients.

Toronto, Canada Area

• Received “Tutor of the Month” award in June 2019 for providing exceptional tutoring to students.
• Increased students’ science, English and math ability by two entire grade levels over the course of weekly sessions.

London, Canada Area

• Completed crucial experiments with care and precision.
• Accelerated team members’ research projects by assisting with data collection and experimentation.
• Research student in a laboratory, which specialized in epigenetic modifications in the brain.

London, Canada Area

• Learned laboratory protocols in record time and progressed onto own research project investigating plant regulatory motifs.
• Coordinated laboratory meetings, prepared experiment reagents and conducted independent experiments within a genomics laboratory.
• Established new lines of Arabidopsis plants for testing in the laboratory.

Toronto, Ontario, Canada

• Member of a cell biology laboratory.
• Contributed to an understanding of colon epithelial cell appearance in patients with poor gut health.
• Created immunofluorescence staining of patient colon tissues and studied the slides on a microscope to determine key features of normal versus healthy cells.
• Images were crucial in publishing “The effects of STAT1 dysfunction on the gut” in LymphoSign Journal.