Michelle Bravo Email & Phone Number

Toronto, Ontario, Canada

I provided exceptional customer service as the front-desk receptionist, greeting both walk-in and scheduled clients upon arrival and assisting them with registration and check-in. I facilitated initial client eligibility screenings and ensured all necessary documentation was prepared. Additionally, I handled incoming calls, offering program information and directing calls to the appropriate extensions. I also monitored and responded to customer inquiries via phone, email, and live chat, resolving issues promptly to maintain high customer satisfaction. In addition, I provided clients with job search resources, including assistance with creating email accounts, navigating online applications, and troubleshooting in the office's resource area.

Using various computer technologies, I produced accurate business correspondence and documents within specified deadlines. I organized, processed, and responded to electronic and paper communications to ensure smooth information flow. I also maintained an organized filing system for electronic and paper records. I also provided regular reports, both orally and in writing, on the progress and outcomes of the field placement, ensuring professionalism in all communications.

Philippines

My role included performing various administrative duties such as filing, typing, copying, binding, and scanning documents. I was also responsible for maintaining the office supplies inventory by regularly checking stock levels, anticipating future needs, and verifying the receipt of new supplies. Additionally, I managed the incoming mail by sorting and distributing it, and I handled inquiries through email, phone, and in-person, ensuring prompt and professional responses.

Ohio, United States

I posted articles and videos on the company’s website and social media platforms, ensuring consistent and engaging content. I managed and oversaw the creation of social media posts, crafting compelling headlines and captions to generate interest and excitement around the company's data-related content.

London, England, United Kingdom

I managed and responded to over 50 client emails daily, addressing questions and concerns about job applications for top universities in the United Kingdom. I tracked and updated clients' application progress in Trello, a web-based project management tool, to identify strategies to help them achieve their goals. Additionally, I coordinated with more than 20 professional mentors across multiple countries, arranging appointments and sending calendar invitations for scheduled meetings.

Office Administration Health-Services

Bs Holistic Nutrition With Culinary Arts

The program is designed to teach various disciplines and areas of nutrition and their applications in culinary studies.