Ellen Williams Email & Phone Number

United States

Davie, Florida, United States

• Owner of the Borrower experience across Nalu Lending Platforms
• Develop roadmap for defining and delivering functional components for Nalu Borrower Portals
• Define user flows and create Information Architecture used for development
• Work with UI designer on wireframe and navigation for new Borrower Portal
• Collaborate with key business and IT partners and operations end users, to identify, interpret, and document critical business requirements
• Work within an agile development team as owner of the product backlog

Sunrise, FL

• Facilitate Program Increment planning meetings with leadership, stakeholders, product management and delivery teams.
• Drive program/release level processes for the ART demonstrating strong servant leadership with domain and technical expertise.
• Work extensively with the Program Management and engineering teams to ensure capabilities and features are refined and ready for the ART and PI Planning.
• Provide agile coaching to leaders, stakeholders, scrum teams, and other RTE’s.
• Conduct weekly Agile Release Train SOS meetings.
• Partner with Operations team to manage implementation, freeze and roll-out activities.

Sunrise, FL

• Served as Product Manager/Owner for global digital communications capability.
• Created, maintained, prioritized and sequenced the product backlog according to business value and existing commitments
• Assisted with the decomposition of Epics and Features into User Stories that are granular enough to be achieved in a single sprint
• Assisted the product, engineering, and scrum team during regular ceremonies: feature review, grooming, sprint plans and demos by being the voice of the customer and communicating the value behind each product and.
• Inspected the product progress at the end of every Sprint to accept or reject work done
• Owned Compliance and Controls responsibilities - delivering on required solutions to address compliance gaps and providing leadership for Audit and CAP management.

Weston, FL

• Partnered with the Directors of Business and Technical Architecture to identify technical solutions and business process improvements in support of the business and IT strategic direction
• Ensure platform(s) supported meet the business, technical, and infrastructure needs.
• Developed strategy for platform teams to mitigate and manage the accumulation of technical debt.

Weston, FL

• Partnered with Customer Engagement Network, Travel and Lifestyle Services and Concierge to develop and integrate strategic premium Customer Relationship Management capabilities into customer service portal.
• Led change management for moving from waterfall to scrum software development methodologies.
• Collaborated with development teams and Product Owner to ensure user story acceptance criteria is clear, concise, and testable.
• Created Project Charters, User Story Summary reports, Release Plans and Sprint completion documentation to ensure that the business value is achieved.

Weston, Florida, United States

• Development and implementation of a Federated Architecture practice.
• Developed a comprehensive technical architecture training and certification program
• Managed the IT Strategy Review Process.

Sunrise, Florida, United States

Fort Lauderdale, Florida, United States