Emily Evans Email & Phone Number

Austin, TX, United States

Austin, Texas Area

Community manager and brand ambassador to oversee a growing customer base and support marketing and product roadmaps. Act as the center of the organization, constantly interacting with teammates and customers and working in a collaborative, cross-team capacity to bring the product to life.

Manage a team of 10 Community Managers. Help them to work on improving content and professional development.

Austin, Texas Area

Additional responsibilities to Social Media Community Manager role

Austin, Texas Area

• Be the voice of a portfolio of our customers: all local businesses, from restaurants and salons, to auto repair shops and boutiques, and beyond.
• Write a variety of content that connects with consumers: protect and improve our customers’ reputations by responding to customer reviews; craft original, creative messages that keep our customers top-of-mind with.
• Collaborate with intelligent, inspiring colleagues to continually improve team and individual performance.
• Implement feedback from customers and teammates quickly and effectively to ensure customer satisfaction and best-in-class content quality.
• Any other responsibilities as may arise in the context of a fast-moving startup.

Austin, Texas Area

-Social media management for two brands (Kelly's Kids and Eleanor Rose)-Content creation-Management of Facebook Ads-Development of outlets such as Instagram and Pinterest-Weekly metrics and analytics-Crisis communication-Customer service

San Luis Obispo, California Area

-Social media management-Creation of content calendars-Assisted in creating digital strategy for company-Reaching out to community partners and clients for promotional posts-Tradeshow/event coordination

San Luis Obispo, California Area

-Social media management -Creation of content calendars-Meeting with clients-Writing and distribution of press releases (via Meltwater)

-Leadership skills-Teamwork-Organizing meetings-Contacting guest speakers-Assisting in outreach and chapter events

San Luis Obispo, California Area

-Customer service-Teamwork-Efficiency in food handling-Money handling-Excel and data entry-Community Representative: community outreach, local events, promotion, community relations

-Drafted content for social media-Posted for a variety of clients including: SPCA Florida, Motion Picture & Television Fund, Ragu, and Simple Skincare-Collected metrics for social media performance-Coordinated and held Twestival SLO 2013 (a Twitter festival to raise funds for the SLO Children's Museum)

Cal Poly, San Luis Obispo

-Drafted content and stories for Quarterly Newsletter-Drafted and edited content for professional documents-Drafted the content for the new website-Monitored social media for the organization-Drafted social media plan for organization

-Drafted press releases for events for hospitals-Attended marketing meetings with various partners and Foundation members-Drafted radio calendar for monthly radio spots through Summer 2013-Drafted radio spots for radio calendar-Worked with Search Engine Optimization, specifically with health search engine, Health Grades

San Luis Obispo, California Area

-Gained skills in customer service and leadership-Cashier and food runner in hectic situations-Shift leader: helped operate restaurant without presence of a manager

Reno, Nevada Area

-Typing and entering data for digital files -Organizing hard copies and paperwork for files-Drafting contracts

Public Relations/Image Management

Honor'S Diploma

Activities and Societies: Editor-in-chief of newspaper, National Charity League, dance team