Emily Mcgowan Email & Phone Number

United States

United States

United States

Seattle, Washington, United States

• Applied digital merchandising best practices such as competitive analysis and user behavior analysis to optimize product assortment and online retail strategies, enhancing customer journeys and increasing engagement• Managed the end-to-end setup of product launches, ensuring accurate product imagery, descriptions, pricing, and categorization for seamless online experiences• Worked closely with cross-functional teams to develop promotional strategies for the Spring '25 campaign, aimed at boosting future market visibility and sales through optimized product placement and content planning• Performed thorough QA and auditing of website content and functionality, identifying and resolving discrepancies to ensure a seamless and enjoyable user experience• Leveraged Adobe Analytics, Bloomreach, Flex PLM, and SAP (Hybris) to manage product details, optimize categorization and filtering, and support content planning for improved site navigation and product discoverability

Tucson, Arizona, United States

• Address customers' inquiries and resolve complaints promptly, fostering positiveinteractions and improving overall customer satisfaction• Cultivate trust and loyalty by consistently delivering high-quality service, resulting inincreased customer satisfaction and repeat business• Provide valuable guidance to customers by offering detailed information on menu items,daily specials, and payment options, enhancing their overall dining experience

Tucson, Arizona, United States

• Demonstrated extensive knowledge of product lines, staying informed about new arrivalsand promotions to effectively assist customers in making informed purchasing decisions• Contributed to the store's aesthetic appeal by executing merchandising strategies,ensuring that displays align with brand guidelines• Worked collaboratively with cross-functional teams to execute store-wide initiatives,promotions, and events, fostering a cohesive and supportive work environment

Tucson, Arizona, United States

Tempe, Arizona, United States

• Researched new and inactive accounts to keep business processes efficient, and tocommunicate to sellers what accounts would maximize profit• Shadowed CDW sellers from varying levels of tenure which enhanced my understandingof diverse selling approaches and strategies• Collaborated with experienced Account Managers on targeted selling campaignsenhancing cross-functional teamwork and expanding client reach• Analyzed segment-specific data for Sales Managers’ territory optimization resulting inincreased sales efficiency and revenue growth• Collaborated with vendor partners to delve into their affiliations with CDW, which helpedfoster stronger relationships and enabled more informed business decisions

•Created fashion-focused content to promote my unique style, enhancing brand visibility in a timely manner.•Advertised student discounts and promotions through social networks, raising awareness among target audiences.•Engaged in video and phone calls with the Community Manager, collaborating to strengthen community relations

Agoura Hills, California, United States

•Developed a child-friendly environment for Kinder-5th grade students, fostering growth and enjoyment.•Managed phone communications with parents and caregivers, ensuring timely coordination for child pickup.•Organized STEAM centers, enhancing children's creativity and curiosity through interactive activities.•Supervised children consistently, maintaining a safe and supportive environment at all times