Emily Ott Email & Phone Number

Fairfax, Va

- Confirm the identity of clients seeking notarization- Verify the legal implications of notarizing any presented document- Administer oaths during the notarization process- Guide clients through the Notarize digital platform- Assist teammates in managing calls and troubleshooting

Washington D.C. Metro Area

- Photograph various events, ranging from 1-12 hours- Process client contracts and invoices- Track financial income and expenses- Create social media content- Manage Squarespace website

Arlington, Va

- Facilitated the implementation and development of the administrative associate role- Managed hospital inventory- Conducted all preparation and coordination of documentation for internationally traveling clients- Reported income, expenses, and other statistics to the clinic’s veterinary medical group quarterly- Conduct internal weekly, monthly, and quarterly reporting for management use- Tracked client invoices and accounts receivable- Verified accuracy and completion of various technician and receptionist process logs- Created and sent weekly internal newsletter email- Created and sent client communications including the monthly newsletter email- Managed Squarespace website for blog posts, calendar items, staff changes, and updated photos- Designed original documents including invitations, business cards, announcements, and social graphics- Organized various internal events, including a staff brunch cruise and annual holiday party- Performed various research, communication, and administration tasks at the request of the practice manager

Arlington, Va

- Specialized in prospective student relations within the admissions office- Provided campus tours for prospective students and their families, ranging from 2-20 people- Greeted office visitors in a welcoming and friendly manner- Answered questions from prospective students and their parents- Scheduled appointments for prospective student and family visits- Organized hard copies of prospective student application files- Prepared admissions materials for shipment to prospective students- Answered calls for both the admissions office and the main university line- Worked with other Student Ambassadors as a team to provide a high level of service to prospective students, their families, and admissions staff

Washington D.C. Metro Area

- Researched and compiled media mentions of The Stimson Center and its associates daily- Created and updated local, national, and international press lists using Cision- Wrote social media metrics reports 10 days after the public release of Stimson Center documents- Wrote comprehensive monthly analytics reports for August, September, and October- Assisted the communications specialist in website management- Created content for social media platforms, including Flickr, Facebook, Instagram, and Twitter- Researched and introduced the use of Twitter Moments to The Stimson Center- Live-tweeted Stimson Center sponsored events- Advised Stimson program research directors in social media content creation- Managed livestream preparation and execution during Stimson Center events- Prepared event space daily for meetings and events- Presented research on political engagement on Twitter and its relevance to The Stimson Center, attended by Stimson Center administrators, program experts, and fellow interns- Proofread communications department documents- Created the 2016 Stimson Center holiday greeting card- Updated mailing lists in Salesforce and MailChimp- Performed ancillary research at the request of the communications specialist and director

Midlothian, Va

- Specialized in front-of-house customer service- Greeted customers in a welcoming and friendly manner- Demonstrated extensive knowledge of the menu and promotional events- Utilized a POS system to enter customer orders correctly and to process payments- Performed back-of-house duties including but not limited to rolling silverware and restocking the expo line- Followed proper food safety, health, and alcohol regulations- Worked in a team-oriented atmosphere- Provided overall exceptional customer service in high-stress environments

Midlothian, Va

- Specialized in cashier and customer service for six months, followed by a specialty in the print center- Greeted customers with friendliness and professionalism- Answered questions and made recommendations regarding products and services offered- Identified prices of goods and services- Increased revenue for the company with appropriate and ethical up-selling practices- Operated printers, copiers, fax machines, industrial cutters, laminators, and drilling machines- Performed print services in a thorough but timely manner- Logged and organized print center orders- Handled stressful, busy moments at the store register and at the print center while continuing to provide friendly and professional customer service- Processed paymentsSpecifically worked from August 2012-August 2013 and returned from May 2014-August 2014.