Emily Francis Email & Phone Number

Ireland

Implementing ISO 27001 & 14001Integrating the above with existing ISO 9001Marketing strategyBrand Architect

Dublin, County Dublin, Ireland

• Marketing campaign creation including digital and events
• Managing contracts, ensuring on time renewal.
• Managing sales order process
• Preparing tender responses
• Customer relations
• Systems/Application admin:Sage 50SolarWindsSharepointMailChimp/SurveyMonkeyO365Avaya SSOMitel Connect

Dublin

Management of Renewal Process: Ensuring contracts are renewed on a timely basis.Ensuring PO’s are obtained from customers where applicable.Ensuring invoices are issued on a timely basis.Arranging PO’s to be issued to suppliers for back off costs when required.Ensuring Unity Standard Contract has been issued, returned and signed.Ensuring the relevant Sales.

Ireland

• Telemarketing including creation of campaigns
• Administrative Assistant to the Sales Manager
• Processing orders using GP and SolarWinds
• Preparing Quotes and SOPs.
• Creation of pipeline for Sales Team including appointment setting
• Existing customer relations

Dublin, Ireland

• Creating internal and external newsletters using Newsweaver
• Working closely with the Sales Manager to rebrand corporate documents
• Event organisation
• Social media strategy administration and set up
• Telemarketing, creation of call scripts and lead follow up
• Data processing using Microsoft Dynamics CRM

Melbourne, Australia

• Overseeing functions
• Answering telephones, responding to function queries.
• Use and programming of Ordermate till system
• Designing new menu format
• Staff management
• A la carte service

Queensland, Australia

• Animal husbandry
• Tractor operation
• Mustering
• Housekeeping
• Cooking

Darwin, Australia

• Team leader for major events
• Silver service waiting

Western Australia, Australia

• Sole charge when duty manager unavailable
• Responsible for the motel/hotel, bookings, check-ins and payments.
• Stock rotation and ordering
• Training new employees to use the till system, customer service procedures, barrel changing, and waiting service
• Cleaning hotel/motel rooms, bathrooms and common areas.

Bournemouth, United Kingdom

• Assisting the Director of Studies with administration and management.
• Conducting a variety of classes from starter to advanced levels, from children to mature students including IELTs, CAE and Business.
• Creating new materials and syllabus.

Milford, United Kingdom

• Keeping 3 bars/dining area organised during busy period eg correct change and stock available, customer queries, staff management
• Training new employees
• Cashing up
• Serving customers food and drink and basic barista skills
• Silver service at functions
• Stock rotation, barrel/ post mix changing.

Spain

• Designing and distributing promotional materials
• Co-coordinating staff rota
• Locking up the bar including cashing up

Beaulieu, United Kingdom

• Corresponding with teachers and team leaders to coordinate appropriate timetables
• Preparing and leading school groups through full days of activities both educational and recreational
• Kitchen duties and some animal husbandry
• Assisting with adult groups, open days and holiday activities.

Milford, United Kingdom

See previous entry

Animal Behaviour Bsc (Hons), 2:2

Activities and Societies: Volleyball Team, Trampolining Team, BUSA competition, Social Secretary

Qqi Award, Occupational First Aid, Distinction

Diploma In Web Design, Web Page, Digital/Multimedia And Information Resources Design, Distinction

Introduction to HTML Using Adobe Dreamweaver Using Cascading Style Sheets (CSS) Integrating Adobe Fireworks with Dreamweaver SEO (Search.

Professional Diploma In Digital Marketing, Digital Marketing

Course encompassed the following disciplines: Search Engine Marketing Pay Per Click Display Marketing Email Marketing Social Media.

Celta, Teaching English As A Second Language

A-Level: Biology, History And English Literature. As Level: Chemistry And General Studies. 11 Gcses:

Activities and Societies: Field Hockey Chamber Choir

Datto Certified Practitioner In Autotask Psa

Itil® 4 Foundation, It Service Management

Itil® 4 Specialist: Create Deliver And Support Cds, Computer And Information Sciences And Support Services

Level 6 Certificate In Operational Excellence For Process Digitisation, Operational Excellence For Process Digitisation, 79%

Module 1: Operational Excellence - Six Sigma Module 2: Operational Excellence - Lean thinking Module 3: Operations Management & Supply.