Emma Fox Email and Phone Number
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Driving customer success at Criteria Corp, my role as Global Director focuses on enhancing client outcomes through evidence-based talent decisions. With a strong background in account management and complex problem solving, our team empowers organizations to reduce bias and drive performance through innovative assessment tools.Passion for technology and sales leadership has anchored my career, culminating in a successful track record at Revelian and Criteria Corp. At the core is a commitment to deliver seamless SaaS solutions that integrate talent success with business growth, fostering not just client satisfaction but enduring partnerships.
Criteria Corp
View- Website:
- callcriteria.com
- Employees:
- 51
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Global Director Customer SuccessCriteria Corp Jul 2023 - PresentWest Hollywood, Ca, Us
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Director Of Customer SuccessCriteria Corp Jan 2022 - Oct 2023West Hollywood, Ca, UsCriteria is a talent success company that helps organisations make more objective, evidence-based talent decisions that both reduce bias and drive outcomes. Our world-leading tools include a comprehensive suite of rigorously validated assessments and decision-making tools that highlight the potential in every job candidate while providing an experience that candidates love. We take a scientific approach to every product we build by rigorously validating for results, ensuring transparency, and designing a human-focused solution that drives best practice hiring.
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Manager, Customer Success TeamCriteria Corp Aug 2020 - Jan 2022West Hollywood, Ca, UsLeading the Customer Success Team at Revelian to achieve business revenue objectives and key KPIs. Focus on recurring revenue and upsells while managing contraction and churn. Responsible for developing and implementing the customer success strategy across all client classifications and ongoing team development.
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Global Account DirectorCriteria Corp Jul 2017 - Aug 2020West Hollywood, Ca, UsResponsible for managing a portfolio of existing enterprise clients and new business revenue, both in Australia and internationally. Ensure Revelian clients and prospects are engaged, satisfied and gain value in Revelian solutions. Focused on driving revenue to the business.
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Senior Client Relationship ManagerCriteria Corp Jul 2014 - Jul 2017West Hollywood, Ca, UsRevelian’s tools help you with every talent decision you need to make, by giving you deep insight into individuals, teams and the whole organisation. Our useful and powerful reports and recommendations help you manage employees and teams as they grow and morph with the changing needs of your business.Whether it’s collecting data from your current and future staff, or unobtrusively ‘listening’ to the internal dialogue of your business, we help you to gather objective HR metrics to get the best of big data analytics without a large, expensive, Google-style team of data scientists. Regardless of your organisation’s size, you can get direct insight into your people with easy, intuitive, data-driven solutions.
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Senior ConsultantTardis Group Mar 2011 - Jun 2014Barangaroo, New South Wales, AuExecutive Search Consultant specialising in the financial vendor industry across APAC and fully accountable for maintaining and developing existing and new client relationships.Achievements:• Placed an entire graduate team at a newly established financial technology company in Hong Kong• Worked on a global scale to recruit multiple senior research analysts from the US and Europe to a firm in Asia.• Won exclusivity for a MD level role in Japan and successfully completed within 3 months -
Concession ManagerBay Trading Co 2003 - 2010Fully accountable and responsible for all recruitment, training, OH&S, administration, peoplemanagement and development and relationship with host store. Achievements:• Successfully developed and presented new customer service training tool for Irish stores• Continued success as highest turnover concession in the company from 2007-2010• Led most profitable store in the company 2008/09 – first time a concession achieved top ranking• Resolved problems in other stores from hiring needs to people and performance management.
Emma Fox Skills
Emma Fox Education Details
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University Of GalwayElectronic & Computer
Frequently Asked Questions about Emma Fox
What company does Emma Fox work for?
Emma Fox works for Criteria Corp
What is Emma Fox's role at the current company?
Emma Fox's current role is Global Director Customer Success | Account Management.
What is Emma Fox's email address?
Emma Fox's email address is em****@****oup.com
What is Emma Fox's direct phone number?
Emma Fox's direct phone number is 61.2.2852*****
What schools did Emma Fox attend?
Emma Fox attended University Of Galway.
What skills is Emma Fox known for?
Emma Fox has skills like Executive Search, Recruiting, Management, Sales, Financial Markets, Investment Banking, Talent Acquisition, Crm, Financial Services, New Business Development, Sourcing, Account Management.
Who are Emma Fox's colleagues?
Emma Fox's colleagues are Jordan Smith, Jane Bianchini, Laura Libby, M.a., Mass Communications And Web Design, Christian Van Epps, Lee Chuck, Cj Hardwick, Stacy Diaz.
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