Worked across a multitude of projects for large international banks and financial institutions from discovery and analysis stages through to releases to production and business users. Oversaw the end-to-end quality assurance process, including test case creation, execution, test automation and the defect management lifecycle. Line management responsibilities for QA resources within the company, providing support and guidance and regular feedback and performance reviews.

Cover for QA Lead (attended project stakeholder meetings, managed and co-ordinated testing and defect management). Completed assigned work within the end-to-end quality assurance process - including test case creation, execution, and defect management. Supported and assigned work to junior QA team members when required. Provided test support during UAT phases. Regression testing.

Created and managed test execution progress trackers for daily report generation. Created and distributed daily reports to project stakeholders. Defect meeting management. Produced test plan and test phase exit reports. Produced test strategy in conjunction with project test manager. Held daily progress meetings with the test analyst team (10-15 testers). Led Test & Quality training sessions for new project members. Managed and co-ordinated test execution and activities carried by test analyst teams and business users. Provided test support during UAT phases. Cover for test manager (attended project stakeholder meetings, managed and coordinated performance test phase). Planned and determined scope for regression testing. Point of contact between development team and senior business owners.Graduate coach and mentor for graduate consultants for the duration of their graduate programme in Expleo.

Identified and extracted test requirements from Solution Design and Solution Requirements Design documents. Reviewed and analysed Visio diagrams of the system under design. Documented errors within the system design and communicated these to the development team and project managers. Authored manual test cases with traceability to requirements. Aided with test estimation. Executed manual functional tests and captured defects in HP ALM. Integration testing of downstream systems – SharePoint, BI Cubes (PowerPivot tables). Reported daily progress, issues or potential blockers to QA Lead and Project Manager. Worked closely with the development team to investigate root causes for defects and to address any preliminary issues for both SIT and UAT phases. Defect meeting management (cover for QA lead). Generated data for project reports and distributed to stakeholders. Created and distributed system user guides to project stakeholders. Assisted and reviewed the system test exit report. Provided test support during internal and external UAT phases. Regression testing.

The role involved coordinating with several areas of the company including UX, design, marketing, QA and business intelligence.My duties included the planning, implementation and analysis of user testing and presenting these findings to my team and the company. I worked on UX/UI design tasks such as email designs and redesign concepts for existing site features. I and a member of the design team undertook the task of creating an internal company culture website.I also aided the Mobile team in their testing of the SkillPages V2.0 Android, iOS and mobile web applications by carrying out user tests and doing extensive QA testing across the multiple platforms.