Emmit Lumpkin Email & Phone Number

• Attained over 100 hours of Sales Engineering and Tech Sales training and experience
• Developed expertise in client engagement, conflict resolution, sales presentations, prospecting, and CRM usage (Salesforce, HubSpot, Jira, ClickUp).
• Integrated with sales, marketing and management teams to develop solutions and accomplish objectives
• Diagnosed customer requirements, identified tailored solutions, and supported deal negotiation and closure.

• Drove solution design by conducting in-depth discovery sessions with C-level stakeholders, uncovering client pain points, and creating tailored success plans, which led to 66 new customer acquisitions, a 25% increase.
• Collaborated with cross-functional teams to deliver executive-level presentations and customized technical demos, generating $1M+ in revenue from high-profile clients, including Lululemon and GAP.
• Optimized customer engagement by leveraging Salesforce Commerce & Marketing Cloud, HubSpot, and SalesLoft to ensure 98% data accuracy and enhance the customer lifecycle through targeted CRM strategies.

• Developed tailored success plans for 53 distributor accounts by aligning solutions with specific business needs, resulting in a 20% increase in client engagement and a 33% growth in market share.
• Collaborated with C-level clients to identify key business challenges and crafted strategic solution frameworks, driving innovation and ensuring alignment with evolving market demands.

Chicago, Illinois, United States

• Accelerated lead generation by 25% by implementing targeted outreach through Salesforce CRM and HubSpot, streamlining processes and developing engagement strategies to optimize technical support.
• Facilitated seamless CRM workflows by collaborating across teams to troubleshoot complex issues, achieving a 98% KPI compliance rate and ensuring efficient Salesforce CRM operations.

Chicago, Illinois, United States

• Oversaw a portfolio of 2,300 properties by leveraging CRM data to implement targeted engagement strategies, resulting in a 15% increase in client satisfaction and occupancy rates.
• Optimized service delivery by streamlining coordination through Salesforce Service Cloud, improving scheduling and response times for more efficient service operations.

1750 E Golf Rd Schaumburg, IL

• Instituted a recruitment pipeline by engaging with an average of 100 potential applicants each day through targeted cold calling and email outreach
• Sustained consistent and supportive interactions with applicants, leading to a 10% enhancement in student retention rates

600 W Jackson

• Acquired qualified and pre-qualified applicants through strategic phone outreach and email communications
• Conducted verification screenings with applicants, ensuring all necessary documentation was verified prior to transitioning them to the underwriting team for the quoting process
• Orchestrated over 100 daily inbound and outbound calls and emails, ensuring efficient communication and workflow

200 E Upper Wacker Dr

• Facilitated 75-100 daily inbound and outbound calls with applicants, addressing all inquiries, changes, and issues related to medical plan enrollment
• Cultivated and maintained relationships with medical plan executives, the Department of Health, and both new and existing customers, ensuring strong partnerships
• Unceasing continuous communication with applicants throughout the open enrollment process, accurately entering detailed health information into the data system in full compliance with HIPAA guidelines and regulations

Clark And Dearborn

• Orchestrated over 100 daily outbound cold calls for lead generation and prospecting new leads
• Unceasing constant communication with applicants during the course selection and enrollment process, ensuring a seamless experience
• Engineered a pipeline of qualified leads through strategic cold calling and follow-up emails, effectively increasing applicant engagement

Certification, Generative Ai & Machine Learning

• AI Basics: Introduction to AI, focusing on how it powers applications and enhances CRM capabilities. • Generative AI: Overview of.

Certification, Sales Engineering

Activities and Societies: Sales Engineer Course & Internship October 16th 2023 Cohort• Attained over 100 hours of Sales Engineering and.

Certification, Sales Development

Activities and Societies: CourseCareers-Group Alpha V Sigma (discord)CourseCareers, an immersive online program in technology sales.

Audio Production

1. Recording, arrangement, mixing, and mastering of audio 2. Fundamentals of music and signal flow 3. Music Business, marketing, and.

High School Diploma