Md Rashed Email & Phone Number

Cox's Bazar District, Chattogram, Bangladesh

• Delivered comprehensive technical and administrative ICT support for Cox’s Bazar operations, ensuring seamless system access and internet connectivity.
• Acted as the primary contact for helpdesk support, resolving hardware, software, and network issues for both on-site and remote users.
• Managed corporate applications, including Microsoft 365, Office 365, Azure Active Directory, ERP systems, and BitLocker encryption.
• Maintained and serviced ICT equipment (laptops, printers… Show more
• Maintained and serviced ICT equipment (laptops, printers, scanners, mobile devices), ensuring operational reliability and accurate documentation.
• Upgraded and managed LAN infrastructure, ensuring secure, high-performance internet connectivity.

Chattogram, Bangladesh

• Resolved technical issues, including hardware, software, and network connectivity problems, ensuring minimal downtime for end-users.
• Provided IT support for desktops, laptops, network connections, scanners, printers, and other IT devices in compliance with company IT policies.
• Managed and maintained the organization’s networks (LANs, WANs, and wireless) to ensure seamless operations.
• Ensured network security through antivirus management and implemented measures to prevent… Show more
• Ensured network security through antivirus management and implemented measures to prevent unauthorized access and data breaches.
• Oversaw the installation, configuration, and maintenance of computer hardware, software, and peripheral devices.

CEPZ

• Configured and maintained networking and hardware devices to ensure seamless IT operations.
• Managed internal server services, including Active Directory, Backup Server, File Server, Print Server, Terminal Server, VPN, VLAN, FTP Server, Proxy Server, Mail Server, Domain Controller, DNS, and DHCP.
• Implemented and maintained firewalls to enhance network security.
• Troubleshot and resolved hardware and software issues efficiently.
• Configured and managed security systems, IP… Show more
• Configured and managed security systems, IP phones, IP PABX, DVRs, NVRs, IP cameras, CCTV, attendance devices, and access control systems.

Plot Nos: 2-4 & 9-11, Sector - 7/A, CEPZ, South Halishahar, Chittagong-4223

• Configured and managed Windows Server services, including Active Directory, DNS, DHCP, and File Server roles.
• Administered Microsoft 365 applications, including Office 365, MS Outlook, Teams, OneDrive, SharePoint, and Yammer.
• Configured and maintained Cisco switches, routers, and MikroTik (RB1100AHX4) devices, along with LAN, WAN, VPN, and wireless networks.
• Installed and managed security systems such as CCTV/IP cameras, DVR/NVR, access control, and time and attendance… Show more
• Installed and managed security systems such as CCTV/IP cameras, DVR/NVR, access control, and time and attendance devices.
• Deployed and supported IP-based PABX systems for 500 users, ensuring reliable communication infrastructure.

BGC Biddyanagar, Chandanaish, Chittagong.

• Managed MikroTik Internet Server (Router Board 450g) and ensured efficient network performance.
• Configured and maintained Attendance Devices (Hundure HAMS 19) for access control.
• Administered HR-Payroll, Student ERP systems, and official website, ensuring smooth operations.
• Managed network devices, including printers, Wi-Fi routers, and Radio Links.
• Supported PowerEdge R730 servers, Online UPS, and handled PC/laptop hardware, software, OS, and network peripherals.
• … Show more

B.Sc Engg. In Computer Science And Engineering (Cse), Information Technology, Networking, Computer Science And Engineering, Cgpa: 3.18 (Scale Of 4.00)

Diploma In Electronics Technology, Electrical And Electronics Engineering, Cgpa: 3.43 (Scale Of 4.00)