Manage a litigation support team supporting two federal government branch offices, with an emphasis on customized analytics solutions leveraging Active Learning and Sample-Based Learning Assisted Review for criminal investigations and civil document review projects. Provide expert-level guidance and subject matter expertise to federal government litigation teams on analytics and AI/Machine Learning-driven solutions for complex litigation projects, full scope of EDRM stages of the E-Discovery process, E-Discovery and Relativity best practices, and other technical matters as needed. Assist federal government litigation teams with needs assessments, customized review strategy development, automated workflow design, and technical implementation. Develop custom code-based solutions for complex data normalization and other technical challenges using SQL, Visual Basic, and RegEx.

Managed litigation support team supporting two federal branch offices. Provided guidance and subject matter expertise to federal government litigation case teams on full scope of EDRM stages of the E-Discovery process, E-Discovery and Relativity best practices, and other technical matters. Assisted federal government litigation teams with needs assessments, customized review strategy development, workflow design, and technical implementation, including customized analytics solutions. Administered multiple Active Learning and Sample-Based Learning Assisted Review projects for criminal investigations and civil document review projects. Provided expert-level analysis and troubleshooting for technical issues with LAW and Relativity. Developed custom code-based solutions for complex data normalization and other technical challenges using SQL, Visual Basic, and RegEx.

As acting technical lead for litigation support services processing team, provided guidance and subject matter expertise to senior electronic file processors on E-Discovery best practices, LAW, NUIX, Relativity, and other topics as needed. Designed, developed, and administered enterprise task management system hosted in SharePoint 2013 using HTML, CSS, JavaScript, C#, and .NET. Created, designed, and applied code-based and code-free SharePoint solutions using Visual Studio and SharePoint Designer 2013. Consulted federal government litigation teams on data and case management workflows and litigation support technology integration to solve document review challenges.

As a database specialist, litigation support trainer, and electronic discovery consultant, performed use-case analyses with client SMEs and integrated results into proposals and SharePoint site design requirements documents. Collected client requirements and constructed information architecture for SharePoint 2013 environment and web application. Created custom solutions using Visual Basic, SQL, and regular expressions for data normalization and other projects. Consulted federal government litigation teams on data and case management workflows and technology integration to solve discovery challenges. Provided guidance and subject matter expertise to electronic file processors on E-Discovery best practices, LAW, Nuix, Relativity, and other topics as needed.

Consulted several federal departmental clients on technical and strategic E-Discovery issues, data and case management workflows, training, and internal marketing. Maintained internal SharePoint 2010 web site and custom web applications for tracking end-user training sessions across federal departments, divisions, and agencies. Developed customized operations manuals, procedures manuals, training manuals, and end-user guides per client requirements and environment specifics. Designed and implemented internal student tracking database in MS Access, including regular reporting features on client engagement and student feedback using a combination of VBA and SQL. Drafted and edited proposals for expanding corporate presence in the federal government litigation support and information solutions marketplace.

As an all-purpose litigation support technology specialist and E-Discovery consultant, created project plans with litigation teams for full E-Discovery life-cycle, including consulting on Rule 26 (f) “Meet and Confer” sessions to review electronically stored information collection, storage, processing, and delivery standards. Managed project requirements and information workflow for projects too large to complete with on-site resources, led one-on-one and classroom training sessions on litigation support and productivity applications, and utilized COTS ticketing software to manage issue tracking, escalation, and resolution.