Eric Keiser Email & Phone Number

Greater Seattle Area

Leads two vendors, plans and implements budgeting, operations, and supplier assurance in the Physical Security Center of Excellence for Microsoft Cloud Operations + Innovation (CO+I). • Designed and directed new resource planning and budgeting process for a global organization comprised of multiple programs and subcontractors totaling $200M+ in spending• Exceeded financial efficiency targets without making cuts to underlying business model for the first time in program history by identifying flaws in existing financial planning model and developing novel solutions• Selected by executive leadership to develop new rhythm of business for budgets and fiscal reporting, leading to financial performance exceeding corporate finance target for the first time ever• Performed and iterated on cost benefit analyses in partnership with corporate finance and engineering to calculate risk and savings potential of strategic automation and technology initiatives • Coordinated supplier audit program, recording noncompliance findings and driving them to resolution, eliminating 250 hours of redundant work per year while increasing cross-team collaboration• Manages a portfolio of 85 suppliers including the sourcing and onboarding of new suppliers to support expansion into new cloud regions in Europe, the Middle East, Latin America, Africa, and Asia• Schedules and manages just-in-time launch of security infrastructure and staffing for all new datacenter colocations meeting scope requirements with 99% of new deployments meeting or exceeding SLAs• Collaborated with site assessment, design, regional operations, and integration teams to avoid or reduce over $15M in annual operating costs• Led investigation of staffing practices and proposed changes that led to a standardized framework that reduces costs and minimizes risk, resulting in $37.5M annual savings over two years• Captured and communicated risk-management best practices by creating a risk register and control library

Seattle, Wa

Conceived, implemented, and directed new programs in physical security, risk management, and anti-terrorism• Improved employee morale from 40% positive to 75% by implementing anonymous feedback programs• Saved $10,000 and 1,000 man-hours per year with new individualized on-boarding program• Reduced administrative processing time by 25% by shifting document tracking to the cloud• Saved $140,000 and maximized impact of future security investments by initiating, planning, and executing regular site visits and communicating findings and recommendations to senior management• Created international travel clearance program, ensuring 100% compliance with federal law from a rate of 10% while reducing time spent processing requests by 20%• Replaced telephonic notification and distress procedures with smartphone based systems, reducing communication time from 60 minutes to 3 minutes• Planned and directed participation in nation-wide emergency drills, resulting in recognition for excellence in response times and overall readiness

Greater Seattle Area

Recruiting coordinator for Western Washington• Saved 4,500 man-hours by consolidating 3 positions, freeing 2 managers to focus on recruiting• Improved training delivery, leading to recognition as #1 team in the nation for recruiting performance• Optimized sourcing to exceed all sales targets despite a 15% reduction in field recruiters• Met application target 6 months early by recruiting 75% of all Civil Engineering applicants• Expanded exposure to scholarship programs, reaching 36,000 new students at 6 universities

Norfolk, Virginia Area

Led and managed 10 employees, responsible for the maintenance and operation of all Navigation systems, equipment, and support equipment valued at over $20 million. Developed and executed operations plans for a $1bn warship.• Designed and briefed senior leaders on 400 strategic plans governing $5 million• Planned and executed relief efforts to New York and New Jersey in the wake of Hurricane Sandy Collaborated with the U.S. Coast Guard, City of New York, and Navy medical and construction teams • Saved $500,000 by developing a professional education program featuring tailored study tracks for new managers to complete required certifications• Set a Navy-wide record score on major audit by identifying requirements early and working with engineering and vendor partners to repair equipment instead of replacing it• Planned 3 multi-national exercises involving teams from 14 countries• Led 300 hours of instruction in a warship simulator, taught team resource management and rapid planning to 40 mid-level and senior leaders. Used feedback to customize subsequent lessons

Norfolk, Virginia Area

Authored policy and oversaw professional development team. Coordinated all public relations efforts.• Developed a 7-week training program for 60 managers in training. Facilitated 30 hands-on seminars on engineering, communication, management, and leadership• Planned 3 receptions attended by media and 6 admirals with a combined budget of $50,000.• Generated 350+ standard operating procedures, policies, and performance reviews with a 0% error rate during executive review. • Saved 200 man-hours per month by devising and implementing audit readiness program — the first of its kind. Discovered, tracked, and corrected over 100 deficiencies.

Norfolk, Virginia Area

Directed radar operation, air traffic control, amphibious craft movement, and encrypted communications.• Saved $50,000 and prevented $2m in damage to communications electronics as a result of 5 worker compensation investigations and 3 employee misconduct investigations.• Reduced onboarding time by 1000 hours per employee by utilizing learning management system• Created datalink fast response team, reducing down-time by 50% and recovering 200 man-hours per month. • Controlled Marine Corps amphibious transportation via networked control center. • Developed environmental protection procedures governing all operations, leading to a 100% reduction in environmental mishaps

Master Of Business Administration (Mba), Business Administration And Management, General

M.B.A., Michael G. Foster School of Business. Elective coursework focus marketing and economics.

Bachelor Of Science, International Affairs

Education record