Operations Manager, Administrator, And Teacher (Trainer/Coach)
CurrentAs an administrator, I coordinate schedules and assignments for field consultants and support staff. I also determine teams and divisions based on unique staff skillsets, experience levels, and personalities. Additionally, I orchestrate logistics for pre-sales, payment, and post-class customer service feedback. As a teacher, I implement and operate web content for online course, allowing offsite students to remotely access instruction and activities. I also work hard to support clients and provide top notch customer service and support.My proudest achievements in this position are:• Designing four separate MWD/DD classes for teaching drilling fundamentals and training expectations.• Developing company-specific training modules and assessments to determine new staff proficiencies and training opportunities.