Eric C. Email & Phone Number

Farmville, NC, US

Eastern North Carolina

• Oversee operations across multiple states, ensuring efficient and effective performance.
• Lead, inspire, and develop a high-performing team, fostering a culture of engagement and continuous growth.
• Effectively communicate the company's mission, vision, and values, aligning the team with organizational goals.
• Set the benchmark for exceptional customer service within the region, establishing and upholding high standards.
• Drive sales growth, optimize margin/profitability, and implement cost-saving measures to enhance financial performance.
• Foster constructive relationships and streamlined interdepartmental communication by actively participating in meetings, engaging in one-on-one interactions, and maintaining a visible and approachable presence within.

North Carolina, United States

• Proactively identified and developed talent within the operating area, sourcing candidates from both internal and external resources to build a strong and capable team.
• Successfully addressed and resolved business and operational conflicts within upper management teams, fostering employee retention and driving sales growth in respective markets.
• Implemented and ensured compliance with operational procedures, emphasizing safety protocols.
• Collaborated with local and state agencies to ensure proper record retention and adherence to regulatory procedures.
• Maintained comprehensive knowledge of local, state, and federal regulations, including ERISA, NLRA, OSHA, OI&I, ALE, NC IRS, EPA, and others, ensuring compliance across operations.
• Executed various human resource tasks, including retention, hiring, termination, recruitment, benefit administration, onboarding, and payroll processing for employees.

Greenville, North Carolina, United States

• Facilitated full-cycle talent acquisition of candidates to meet business operations needs.
• Demonstrates keen pattern recognition skills and anticipates employee-related issues, proactively recommending and implementing appropriate resolution steps in alignment with established policies and procedures.
• Conducted thorough investigations of any violations of the company's Code of Conduct, ensuring adherence to ethical standards.
• Provided guidance and coaching at a district level for the Greenville metro area, optimizing operational efficiency and performance.
• Coordinated efforts between operations and recruiting teams, fostering collaboration and maximizing productivity.
• Developed and nurtured personnel to achieve outstanding sales revenue, surpassing $17 million annually.

Raleigh-Greensboro-Wilmington, North Carolina, United States

• Coordinated staffing levels across all retail pharmacy and campus pharmacy locations, effectively managing employee absence due to voluntary benefit leave and involuntary termination for North Carolina-based pharmacists.
• Collaborated with Corporate Compliance regarding HIPAA violations. Notified manager of violation. Monitored corrective action taken and detailed resolution steps.
• Resolved emergency outages and coverage issues promptly, maintaining a flawless record of zero closures for advertised operations.
• Maintained, submitted, and recorded all licensure documentation to comply with Blue Cross and Blue Shield's Immunization Provider requirements on a semiannual basis.

Greenville-Washington, North Carolina Area

• Certifications: PTCB Certified
• Advanced therapeutic compounding, pharmaceutical inventory management, Medication Therapy Management and Outcome processing, Antiviral-Specialty Care, Medicare/Medicaid.
• Responsibilities included private insurance processing, Ryan-White processing, vaccination procedures, chargeback recovery, training development, and compliance with local, state, and federal regulation.Software.

Master Of Science - Ms, Human Resource Management

Bachelor Of Arts - Ba, Human Resources Management/Personnel Administration, General, Cum Laude

Activities and Societies: Delta Mu Delta

Bachelor Of Fine Arts - Bfa, Design And Applied Arts