Eric Clark, Eit Email & Phone Number

Ventura, California

Ventura, California, United States

Camarillo Ca

• Led the recruiting, hiring process, and retention of the store sales staff.• Actively trained sales staff using training materials, role-playing and delegation of tasks.• Participated in the training of Store Managers and Assistant Managers from new stores in the district.• Built relationships and trust with store teams at all levels.• Exceeded sales plan expectations by driving employee engagement.• Ensured company policies and procedures are being met.• Managed cash flow.• Implemented loss prevention procedures such as auditing money and punch trails as well as physical auditing.• Increased all Key Performance Indicators (such as Sales per Hour) by at least 10% in one year.• Reduced shrink from a .58% to .09% by educating the team on Loss Prevention techniques; participated in the hosting of Target Store Meetings and trained a successful Merchandise Handling Team. • Led portions of corporate visits with discussions involving divisions of responsibilities.• Created Weekly Recap Action Plans and Excel spreadsheets to boost associate and management performance resulting in an increase of overall store performance.• Performed one on one evaluations to pin point opportunities on individual performance and build the appropriate behaviors on the sales floor.

Camarillo Ca

• Provided engaged customer service through retail sales.• Consistent leader in store sales and leading weekly sales across entire Watch Station enterprise.• Recognized for extremely low error rate in transactions.

Goleta Ca

• Provided friendly and attentive service to pool and cabana customers at a very high end resort and spa.• Ensured that the pool area maintained a professional appearance at all times.• Ensured every customer request was fulfilled in an efficient and effective manner.