Eric Cole Email & Phone Number

Portland, Or, Us

Portland, Oregon Metropolitan Area

Portland, Oregon Area

Responsible for managing a team of Senior Customer Advocacy Managers, plus recruiting customers and developing long term relationships to secure participation in advocacy activities including videos, case studies, blogs, podcasts, social media, press and analyst interviews, customer advisory boards, and speaking at VMware and industry events. - Managing a team of three Customer Advocacy Managers focused on the Americas- Manager responsibilities include continuous strategic planning with… Show more Responsible for managing a team of Senior Customer Advocacy Managers, plus recruiting customers and developing long term relationships to secure participation in advocacy activities including videos, case studies, blogs, podcasts, social media, press and analyst interviews, customer advisory boards, and speaking at VMware and industry events. - Managing a team of three Customer Advocacy Managers focused on the Americas- Manager responsibilities include continuous strategic planning with the Director of Customer Advocacy and Loyalty, goal setting, people development and assessment, budget planning, reporting results and liaising with Sales and Marketing leadership for the Americas and key business groups- Customer Advocacy Manager for customers from Global, Enterprise, Commercial, Government, Education and Healthcare verticals for US West, Canada West, Latin America, Australia & New Zealand- Management of content and creative deliverables and gaining customer approvals- Started as Senior individual contributor, promoted to Manager in 2021 Show less

Responsible for managing customer reference programs and other marketing and communications efforts for Intel, Dell, Planet, Equinix and other high tech companies. Deliverables included managing outreach and content approvals for reference assets with our clients' customers; web, collateral and video projects; budget tracking and general client services.

Provided strategic planning and hands on management of marketing and communications for a variety of businesses and corporate program offices. Positions held included those in the Intel Customer Reference Program, Corporate Diversity, Worldwide Employee Communications, Corporate Brand Identity, Corporate Marketing Group (initial launches of Intel Online Services, Intel InBusiness and Intel PC Camera businesses).

Provided leadership to full service design agency as the senior staff manager reporting directly to the principals. Managed staff of nine plus up to twelve additional contractors. Responsible for all Quality Assurance issues and scheduling of all design jobs and external vendor production.