Eric Edelman Email & Phone Number

Ericsson, Nj

• Manage daily operations of an internal digital print shop for Ericsson (3500 employees)• Maintain 65 copiers in 6 buildings• Production of digital printing for all departments.(Color & B/W)• Wide format sign creation and printing• Responsible for contracting out all jobs unable to be done by in house equipment..• Receive files e-mail and send directly to digital printers, using print drivers to setup jobs from PC• Schedule and QC all work• Interact with all customers for consulting on work and customer service

• Operate ink jet equipment• Set-up, sort, schedule and assign jobs. • Assist with entire production from start to finish.• Support ink jet technicians for job completion.• Work with sales reps to ensure customer satisfaction.

• Oversee & manage 4 color print shop.• Train and evaluate employees in safety and efficiency.• Schedule and track all work in production area till completion.• Responsible for all supply orders and equipment maintenance/repairs.• Resolve all customer service issues.• Shipping and receiving.• 4 color stripping and typesetting.• Supervise operation of (and operate when needed) all equipment in shop.

Nigh school instructor for 14 years.Graphic Communications Silk Screen Printing and Offset Printing