Eric Friedman Email & Phone Number

Carson, California

Currently managing a west coast territory of 250 accounts selling 18,000 different office products/equipment and specializing in toner/ink/multi-function machines Calling and emailing current customers as well as old customers who have not bought from us in quite some time with marketing campaigns to drive sales Cold calling businesses off of the GSA Advantage website to get them to open an account with our company Consulting customers with recommendations on how to help increase their sales as well as which demographic sector to target based on the product Provided customers with a pitch for a product of their choosing Upselling additional products to customers such as toner/ink/office equipment/data storage Answering technical questions about printers/copiers/MFP’s as well as toner cartridges Identifying problems and providing solutions for fixing them Helping customers win government/education bids with special pricing Consistently met sales quota Provided sales/support for customers on Canon Wide Format plotters/supplies

Canoga Park

• Managed entire GSA sector of company• Consultant to General Manager and Assistant Manager on government sales• Helped company obtain three more GSA contracts (70 , 73, and 78)• Dealt with GSA Contracting Officers for all things related to new and existing contracts, including the negotiating of contract pricing and certain conditions• Went to trade shows to network with potential government customers• Managed data for GSA website and did research on which products are top selling commodities• Increased company sales by adding products onto the GSA website that increased product category diversity• Submitted RFQ bids on various federal and state government websites• Performed daily order maintenance for all government accounts• Provided training and support for sales team• Submitted applications to get reseller approval from major manufacturers such as Samsung, Sony and Viewsonic to distribute their products to the government

Malibu

• Mentored, coached, and trained sales reps• Went to trade shows to network with potential government customers• Submitted RFQ bids on various federal and state government websites• Met and exceeded quarterly sales goals• Managed customer database utilizing Salesforce daily

Northridge

• Started my own company originally selling only toner cartridges to the government, then expanded product line to office products, furniture, IT equipment, janitorial/sanitation supplies, and packaging supplies• Obtained a GSA (General Services Administration) Schedule 75 contract to do business with the Federal Government• Recruited, mentored, and trained all sales reps including writing sales scripts and teaching sales techniques• Conducted daily sales meetings for trainees• Kept sales records and managed company books utilizing QuickBooks• Created an account base via cold calling• Created an e-commerce website to sell my products• Submission of bids and negotiating on all government contracts • Sold G & M Supply then subsequently served as liaison government consultant to new owner