Eric Hammond Email & Phone Number

Mcdonough, Ga, Us

Greater Atlanta Area

• Ensure contract/agreement compliance• Onsite client visits based on set contact strategy• Document preparation for client interactions• Cadence calls with clients to ensure same page• Service and project ticket reviews - trend analysis• Communications with clients to discuss their questions, concerns, and needs• Auditing of sales opportunities• Liaise between client and internal resources - client advocacy• Assist finance department with billing discrepancies to ensure customer satisfaction• Support/attend technology events hosted or supported by MIS Solutions

Mcdonough, Ga

Overall business direction and strategic positioning for five distinct profit centers with total revenue streams in excess of 6 millionMarketing oversight, ranging from idea development to execution Complete accounts payable management for each locationOversee in-house payroll and directly manage all payroll tax requirements as well as quarterly tax and labor reportsEmployee health insurance plan management and selectionReview daily, weekly and monthly revenue reports to forecast labor and cash flow needs Develop and maintain dynamic pricing for online revenue streams from third party vendorsDevelop and disseminate all company-wide HR policiesConduct employee performance reviews and conflict resolutionOversee all technology management from software (point of sale, PC software) and hardware to networkingManage website deployment, updates, maintenance and user interface troubleshootingBank reconciliation and month-end closeACCOMPLISHMENTSDirected and executed business plan leading to formation of The Green Valley Golf Group (initially a five-property enterprise), by consolidating five individual companies into one.Orchestrated acquisition of Heron Bay Golf & Country Club, Georgia National Golf Course, Eagle’s Brooke Golf & Country Club, and Crystal Lake Golf & Country Club.Developed and executed transition plans after new business acquisition including software, accounting, and customer consolidation. Developed roadmap to consolidation from business formation and licensure to technology transition.Planned and managed new clubhouse construction at Eagle’s Brooke Golf & Country Club from design selection to completion

Manage, direct and oversee all facets of course operations.Directly responsible for accounts payable/receivable and full scale payroll.Develop all departmental budgets and monitor targets monthly.Create and execute marketing campaigns, via print, television and electronic venues.Website maintenance and design.Increased revenues 19% YOY after year one, while decreasing expenses 12%.Managed and oversaw greens renovation in 2011.

Mcdonough, Ga

Manage daily course maintenance operations to include:Irrigation repair/maintenanceEquipment repair/maintenance (sharpen mower reels, troubleshoot issues, etc)Chemical ApplicationsStaffing functions including hiring/firing, training, employee schedulingEnsure adherence to budgetsServe as liaison between pro shop and maintenance staffs ensuring cohesion between departments

Athens, Georgia Area

Conduct preventative maintenance on all equipmentReel grind mowers and set height of cutEstablish and ensure safety protocolsMow greens, tees, rough, etcCourse setup- change pins, rake bunkers, etc.Wilt watching bent grass greens

Mcdonough, Ga

Routing course maintenance including:Mowing - tees, greens, fairways, rough, etc.Daily setup- change pins, rake bunkersIrrigation repairChemical applicationsWilt watching bent grass greens

Ab, History, 3.77

Mba, 3.90