Eric Hart Email & Phone Number

Eric Hart is a Sales and Account Management Consultant Sr. at HealthEquity. He possess expertise in medical devices, customer service, capital equipment, verbal de escalation, cross team collaboration and 2 more skills. Colleagues describe him as "Eric Hart is not only an amazingly talented and intelligent individual, he is also caring, loyal and dedicated to his work. I have personally watched Eric excel and grow through his positions at Further. He genuinely cares about the members he serves, everyday, which is extremely important in a service position. His knowledge of the industry, ability to adapt to change, and retain information had him move up the Customer Service ladder at Further, quickly and efficiently. He continues to take excellent care of Further's individual members and employers, as well as setting a prime example to his colleagues of how to provide the best service for both external and internal customers. I've witnessed Eric generate and execute strategies that have improved efficiencies within his department, as well as having the privilege of introducing him to our UX Department head to promote a product concept that he came up with. That introduction resulted in a successful launch of digital payment capabilities. Eric has shared knowledge of the industry with me that has aided my efforts in collecting and conducting competitive research and analysis. He has superior knowledge of every product and service offered at Further that makes it easy for him to improve upon different processes. He not only understands pain points that can occur within any business, but works tirelessly on solutioning. He also takes great care in listening to his colleagues and to Further’s clients to understand their experiences. Eric is then able to take that knowledge and apply it to his work in order to improve those experiences. His skills have not only improved Further’s Service processes, and have extended to other departments, as well. He has always been professional at work through his positive attitude, dedication to his work and how to improve it, and in all his communications. His knowledge of the industry and his ability to improve upon any task makes him an extremely valuable asset to any company. Further is very lucky to have him!" and "When I was working on internal projects at Further Eric was a key resource for me as I quickly learned that he had encyclopedic knowledge of the internal systems and medical/financial rules and regulations. In addition to that, he also had insight into the most important resource for us UX designers, the voice of the customer. He was always happy to lend his time explaining complicated processes to me, what is working, what is not, and how it affects the customers. Eric is an absolute powerhouse. He is a great listener, has excellent attention to detail and an excellent sense of empathy. He would be an asset to any service department."

Listed skills include Medical Devices, Customer Service, Capital Equipment, Verbal De Escalation, and 3 others.