Eric Pitts Email & Phone Number

Moline, Illinois, United States

Built and managed a high performing team of engineers, fostering a collaborative and innovative environment.Architected the development of robust and scalable ETL data pipelines, ensuring efficient data extraction, transformation, and loading processes.Implemented comprehensive data quality checks and validation processes to maintain tight implementation schedules with multiple dealer Go-Live events occurring concurrently.Created support practices to understand the needs and expectations of dealers and begin the transition from hyper-care to production support.

Moline, Illinois, United States

Played a pivotal role in driving the design, development, and implementation of innovative solutions using the Microsoft Dynamics 365 platform. Deep understanding of the Dynamics architecture, strong leadership skills, and a proven track record in delivering successful projects.Led multiple engineering teams across the globe to ensure adherence to technical standards and best practices to promote security, quality, delivery, and cost effectiveness of John Deere Sales & Marketing Operations (JDSMO) and John Deere Service Operations (JDSO).

Moline, Illinois, United States

Deep understanding of warranty processes, systems, and data analysis.Led and motivated a team of engineers and analysts, fostering collaboration and high performance.Strong analytical and problem-solving skills to identify warranty trends, root causes, and implement effective solutions.Excellent written and verbal communication skills to effectively convey complex information to technical and non-technical stakeholders.Experience managing complex projects, ensuring timely delivery, and meeting budget constraints.Ability to leverage data insights to drive improvements in warranty processes and outcomes.

Moline, Illinois, United States

Ability to understand customer needs and concerns, and translate them into actionable feedback.Strong teamwork and interpersonal skills to foster collaboration and build relationships across departments.Ability to make sound decisions based on data, analysis, and experience.Commitment to delivering excelled customer service and exceeding expectations.Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Master Of Business Administration - Mba, Business Analytics And Leadership

Bachelor Of Arts - Ba, Management Information Systems, General