Eric Johnson Email & Phone Number

Worcester Ma

• Responsible for the development and implementation of contracts for purchased service with provider agencies.
• Monitors working relations between vendors and ESWA staff.
• Assist with planning and development of new programs and services.
• Conduct on-site audits with vendors to ensure compliance with regulatory requirements of the Executive Office of Elder Affairs.

Boston Ma

• Effectively managed the daily operations of a 400,000+ sq ft facility with annual sales of $80 million.
• Instrumental in planning and implementing all company operational policies and procedures; Safety Program, OSHA Requirements, Inventory Control Management, Merchandise Processing
• Managed business to operate efficiently and achieve profitability goals.
• Scope of responsibility included expense management, shortage prevention, staffing and scheduling, human resource, customer service, and maintenance and safety standards.
• Strong communication of company objectives to both management and staff.

• Responsible for the expense management, capital improvement, supply purchasing, and merchandise storage for over 100 retail locations through out New England, Pennsylvania, Ohio, and New York with an annual sales.
• Developed and managed an annual operational budget in an excess of $10.7 million for the Store Operations Division. Accounts include, waste management, housekeeping supplies, housekeeping census, equipment maintenance.
• Directly responsible for the purchasing, shipping, and installation of material handling equipment, housekeeping equipment, and storage materials. Negotiated with venders to overcome pricing and supply issues.