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Welcome to my LinkedIn Profile!I specialize in improving team culture and performance, creating collaborative environments that achieve success. I have many years’ experience preparing for and participating in negotiations for four consecutive business acquisitions, ensuring outcomes align with strategic objectives.I excel at transforming underperforming teams, integrating complex systems, and executing high-impact initiatives. My expertise includes aligning cross-functional operations with business objectives, which promotes sustained growth, efficiency, and smooth transitions. I focus on developing talent, fostering innovation, and helping organizations reach their potential in competitive markets.Core areas of expertise include:Business Operations Management | Strategic Planning & Execution | Supply Chain Management | Operational Efficiency & Streamlining | Process & Procedure Management | Team Building & Leadership | Cross-Functional Collaboration | Financial Analysis & Budgeting | Mergers & Acquisitions (M&A)With these competencies and a solid work history, I am prepared to contribute to your organization. Let's connect on LinkedIn today, and please feel free to reach out to discuss the opportunity!
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PresidentComco SystemsMidlothian, Va, Us
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Vice President Business Process OptimiationConvergint Jun 2022 - PresentRichmond, Virginia, United StatesAt the CEO's request, I joined the global ERP Team to standardize business processes with the new D365 ERP systems. Within 30 days, I took on the Development team and then the Application Management support team, adding 52 colleagues. This alignment resulted in over 1200 colleagues joining the D365 system.Key Skills• Application Support and new feature development has been significantly improved specifically measured by time to market and accuracy.• Business processes and… Show more At the CEO's request, I joined the global ERP Team to standardize business processes with the new D365 ERP systems. Within 30 days, I took on the Development team and then the Application Management support team, adding 52 colleagues. This alignment resulted in over 1200 colleagues joining the D365 system.Key Skills• Application Support and new feature development has been significantly improved specifically measured by time to market and accuracy.• Business processes and colleague training now follow ERP best practices. Since my involvement, over 1,200 colleagues have been onboarded to the new ERPs. Application support and feature development are faster and more accurate. Show less -
Vice President Of Business Process Optimization, Acquisitions, & AdministrationBranchserv Convergint Mar 2020 - Jun 2022Richmond, Virginia, United StatesIn this role, I managed sales support, service dispatch, and training services teams. Additionally, I identified acquisition targets to expand the business, handling due diligence, financial evaluation, and negotiation of sale terms. I led a team to ensure coordination, timely task execution, and achievement of operational and EBITDA goals.Key Achievements:• Streamlined business processes, managing the Sales Operations Team, Resource Operations Center, and Managed Services… Show more In this role, I managed sales support, service dispatch, and training services teams. Additionally, I identified acquisition targets to expand the business, handling due diligence, financial evaluation, and negotiation of sale terms. I led a team to ensure coordination, timely task execution, and achievement of operational and EBITDA goals.Key Achievements:• Streamlined business processes, managing the Sales Operations Team, Resource Operations Center, and Managed Services Team.• Identified acquisition targets that would have harmed the organization related to EBIDTA goals. Show less -
Vice President Information Technology And Business Process OptimizationBranchserv Nov 2016 - Mar 2020Richmond, Virginia AreaDuring this job role, I transformed on-premises IT functions to the cloud, documented the process, and led training to align with business goals. I coordinated cross-functional teams to analyze data and drive insights for this transition. Leading a team of IT and business professionals, I fostered collaboration and innovation in project delivery. I streamlined processes, addressed bottlenecks, and implemented improved technology to support the business and our customers.Key… Show more During this job role, I transformed on-premises IT functions to the cloud, documented the process, and led training to align with business goals. I coordinated cross-functional teams to analyze data and drive insights for this transition. Leading a team of IT and business professionals, I fostered collaboration and innovation in project delivery. I streamlined processes, addressed bottlenecks, and implemented improved technology to support the business and our customers.Key Achievements:• Orchestrated implementation of Microsoft D365 (CE) and managed a team of 23 technical support and development colleagues • Orchestrated the move to the cloud for our ERP, Outlook, Web Meeting Platform (Zoom), Microsoft Teams, and Document Storage• Created and implemented 36 new IT security policies in accordance with best practices.• Revised business process to align with best practices for the ERP implementation. Show less
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Vice President Supply Chain Management And Support ServicesBranchserv Nov 2015 - Nov 2016Richmond, Virginia AreaIn this role, I managed Supply Chain, Customer Service, Training, and Technical Support for 20,000 sites across 42 states. I streamlined business processes with technology solutions and best practices to support growth. I optimized supply chain operations to reduce costs and improve efficiency. Additionally, I revitalized team cultures to enhance customer satisfaction and drive growth.Key Achievements:• Managed the operations of Supply Chain, Customer Service, Training, and… Show more In this role, I managed Supply Chain, Customer Service, Training, and Technical Support for 20,000 sites across 42 states. I streamlined business processes with technology solutions and best practices to support growth. I optimized supply chain operations to reduce costs and improve efficiency. Additionally, I revitalized team cultures to enhance customer satisfaction and drive growth.Key Achievements:• Managed the operations of Supply Chain, Customer Service, Training, and Technical Support with an emphasis on scalable growth.• Expanded service dispatch, support services, and training programs to accommodate 80% growth over five years. Show less
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Director - Supply ChainBranchserv May 2014 - Nov 2015Richmond, VirgniaDuring this role, I led all Supply Chain functions during the successful transition to a new ERP system. I directed strategic planning and execution of supply chain operations to optimize efficiency and reduce costs. Partnering with procurement, logistics, and distribution teams, I streamlined processes and improved coordination.Key Accomplishments:I created and implemented the item master and customer master concepts within the organization and developed training for colleagues on… Show more During this role, I led all Supply Chain functions during the successful transition to a new ERP system. I directed strategic planning and execution of supply chain operations to optimize efficiency and reduce costs. Partnering with procurement, logistics, and distribution teams, I streamlined processes and improved coordination.Key Accomplishments:I created and implemented the item master and customer master concepts within the organization and developed training for colleagues on best practices for both. Moreover, I rebuilt the team from the ground up, transforming various disconnected teams into a world-class, consistent supply chain operation for customers spanning the United States. This exercise cut active parts from 21K to 11K and highlighted poor purchasing habits, enabling us to focus buying power on specific vendors to maximize profits and shipping efficiencies. Show less
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Regional Branch ManagerBranchserv Oct 2012 - Apr 2014Richmond, Virginia AreaResponsibilities: During this job role, I managed a regional office, overseeing Sales, Installation, and Service operations for Mid-Atlantic territory, while maintaining key customer-facing responsibilities. I spearheaded strategic planning and execution of branch operations. I coordinated with regional teams to analyze performance metrics, identify areas for improvement, and implement tailored action plans to drive operational efficiency.
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Sales ManagerCheckpoint Systems Mar 2008 - Oct 2012I requested to become sales manager after the sale of Security Corporation to stay close to our customers.. I led a team of nine sales colleagues covering several geographies across the United States -
President / Co-OwnerSecurity Corporation Aug 1993 - Mar 2008As the President and Co-owner of Security Corporation, I was responsible for overseeing the Sales, Procurement, Field Service, Installation, Design, Manufacturing teams, and the alarm monitoring center. Under my leadership, the organization achieved a 50% increase in revenue, positioning us as an attractive acquisition target within the financial support sector. Our primary focus was on delivering exceptional customer service, which resulted in exceptional customer retention rates and minimal… Show more As the President and Co-owner of Security Corporation, I was responsible for overseeing the Sales, Procurement, Field Service, Installation, Design, Manufacturing teams, and the alarm monitoring center. Under my leadership, the organization achieved a 50% increase in revenue, positioning us as an attractive acquisition target within the financial support sector. Our primary focus was on delivering exceptional customer service, which resulted in exceptional customer retention rates and minimal competitive bids. Show less
Eric Sheppard Skills
Eric Sheppard Education Details
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Industrial Management
Frequently Asked Questions about Eric Sheppard
What company does Eric Sheppard work for?
Eric Sheppard works for Comco Systems
What is Eric Sheppard's role at the current company?
Eric Sheppard's current role is President.
What is Eric Sheppard's email address?
Eric Sheppard's email address is er****@****ems.com
What is Eric Sheppard's direct phone number?
Eric Sheppard's direct phone number is +120340*****
What schools did Eric Sheppard attend?
Eric Sheppard attended Clemson University.
What skills is Eric Sheppard known for?
Eric Sheppard has skills like Customer Service, Team Building, Account Management, Operations Management, Budgets, Security, Sales, Access Control, Customer Satisfaction, New Business Development, Logistics, Sales Management.
Who are Eric Sheppard's colleagues?
Eric Sheppard's colleagues are Jeffery Redmond, Roman Zepeda, Jason Hatfield, Jake Biggs, Piotr Lukasik, Brittney Pepper, Rse, Mark Crawford.
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Eric Sheppard
Attorney At The Law Office Of Eric J. Sheppard, Witzel & Zoeller Lawyers P.C., And Jill Creech Bauer, PllcLansing, Mi1gmail.com -
Eric Sheppard
Hampton, Va -
Eric Sheppard
Enterprise It Market Research Veteran | Market & Competitive Intelligence | Corporate Strategy | Public Speaker | Go-To-Market Advisor | Extensive International Experience | Enterprise Infrastructure & SoftwareGreater Boston5att.net, aol.com, aol.com, idc.com, brinks.com -
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